SKIMS Assistant Store Leader (Product & Operations) - City Creek in Cowbridge

Assistant Store Leader - Product and Operations

SKIMS is a solutions‑oriented brand creating the next‑generation of underwear, loungewear, and shapewear.

We set new standards with our game‑changing product and are a driving force within pop culture.

As an Assistant Store Leader, you will work closely with the Store Leader to ensure the store is operationally sound, business results are achieved, and exceptional customer service is provided consistently.

In this role, you will have the opportunity to grow and develop your leadership skills while making a significant impact on the store's success.

If you are a motivated, detail‑oriented individual with a passion for fashion and a desire to excel in a leadership role, we invite you to apply for this exciting opportunity with SKIMS.

Responsibilities for Product + Operations

• Oversee the day‑to‑day operations of the store, ensuring smooth and efficient functioning.
• Maintain a clean and organized stockroom, handle shipments, and hold the team accountable for meeting productivity goals.
• Manage inventory levels, oversee in‑store replenishment, and ensure size integrity on the sales floor; communicate sell‑through concerns with the Store Leader.
• Properly manage damages, donations, returns, and product issues that could jeopardize inventory accuracy.
• Effectively communicate and train store associates on operational standards, ensuring they implement brand standards consistently.
• Ensure compliance with company policies and procedures, including safety and security protocols.
• Oversee supply procurement, maintain correct supply levels, and manage the budget accordingly.
• Maintain the upkeep of in‑store technology and communicate any updates with the team.
• Assist in creating and implementing sales strategies to meet or exceed targets.
• Analyze sales data and reports to identify trends and make recommendations for improvement.
• Maintain the visual merchandising standards of the store, ensuring products are displayed in an appealing and organized manner; plan new launches and use business insight and customer feedback to inform merchandising decisions.
• Collaborate with the Store Leader and other team members to create a visually captivating store environment that showcases our product offerings and attracts customer attention.
• Regularly update product displays and signage to reflect new arrivals, promotions, and seasonal changes, ensuring customers can easily find what they are looking for.
• Maintain a clean and organized store environment and manage store fixturing and maintenance.
• Conduct regular stock checks and assist in replenishing merchandise as needed.
• Communicate with partners to share assortment, allocation, and logistics feedback; share weekly/monthly product focuses and goals and provide the team with the actions needed to achieve the desired results.
• Train store associates on visual merchandising techniques, ensuring they understand and implement our brand standards consistently.
• Serve as the in‑store product expert, training team members on product knowledge, new launch information, and design inspiration.

Key Responsibilities

• Oversee daily store operations, including inventory management, shipment processing, and stockroom organization.
• Maintain brand visual standards through compelling product displays, fixture maintenance, and seasonal updates.
• React to sell‑through trends and partner on product focuses to drive business performance.
• Serve as the in‑store product expert; lead team training on product knowledge, new launches, and brand storytelling.
• Ensure size integrity, stock replenishment, and product availability on the sales floor.
• Lead operational excellence by enforcing compliance with safety, security, and company policies.
• Analyze sales and inventory reports to identify trends, opportunities, and actions for improvement.
• Support an elevated customer experience by ensuring a clean, organized, and well‑maintained store environment.
• Partner with the Store Leader to motivate the team and execute strategies that drive sales and customer satisfaction.

Requirements

• Strong leadership skills and the ability to manage a team of store associates.
• Excellent organizational skills; oversee daily operations, including inventory management, cash handling, and scheduling.
• Deep understanding of customer service principles and the ability to deliver exceptional service to all customers.
• Prioritize customer satisfaction by resolving issues or complaints in a timely manner.
• Strong problem‑solving abilities to handle any issues that may arise in the store.
• Effective communication skills with customers and team members.
• Good understanding of sales techniques and ability to motivate the team to meet and exceed sales targets.
• Physically able to stand, move around all areas of the store, remain accessible to customers for 100% of the scheduled shift.
• Ability to bend, reach, stretch, and lift, carry, and move items up to 40 pounds regularly throughout the shift.
• Flexibility & Availability

We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed.

Benefits

Compensation: $32.00 / hour

SKIMS is committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives.

We welcome individuals from all backgrounds and experiences, believing that different voices drive creativity and innovation.

Our team thrives on collaboration, mutual support, and a shared passion for excellence.

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