Assistant Store Leader (People) - Regent St London in City of Westminster

SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear. We set new standards with our game-changing product and are a driving force within pop culture. As an Assistant Store Leader, you will work closely with the Store Leader to ensure the store is operationally sound, business results are achieved, and exceptional customer service is provided consistently.

As an Assistant Store Leader of People, you will work closely with the Store Leader to build a high-performing, inclusive team culture and lead all people-related responsibilities from talent acquisition and onboarding to development, performance, and employee relations. In this role, you’ll bring strong emotional intelligence, operational focus, and a people-first leadership style to every aspect of the day-to-day business in store. You inspire confidence and accountability while shaping a store culture that prioritises growth, trust, and meaningful connection.

Responsibilities

• Lead with a Customer Obsessed mindset by building a team that is engaged, motivated, and consistently focused on delivering exceptional service to every customer.
• Own all talent acquisition responsibilities for the store, including outreach, recruitment, interviews, and hiring.
• Be proactive in hiring and anticipate staffing needs ahead of time and maintain a strong bench of potential candidates.
• Drive Results through people by connecting hiring strategies, staffing levels, and team performance directly to your store's KPIs and customer experience.
• Support the Learning Agility of the team by identifying training needs, coaching in the moment, and building learning plans that support career growth and team development.
• Manage employee relations with care and objectivity.
• Identify strong leaders and build a bench of talent by supporting growth and succession plans.
• Develop and execute engagement strategies that recognise wins, celebrate individuality, and foster team connection.
• Ensure compliance with all SKIMS policies, procedures, and relevant labour laws.
• Model inclusivity and emotional intelligence in every interaction.

Requirements

• 2–4 years of experience in a people leadership role.
• Strong knowledge of hiring, recruiting, onboarding, and performance management best practices.
• Experience handling employee relations with professionalism, confidentiality, and empathy.
• A deep understanding of customer service principles and how people leadership impacts business outcomes.
• Strong leadership skills by motivating and coaching the team to achieve company and store business results.
• Passion for the SKIMS brand and an ability to embody our values and service approach in every interaction.
• Must be able to stand and remain physically active and move around all areas of the store.
• Full Time Availability Requirements: Open Availability.

Benefits + Total Rewards

When you join SKIMS, you’re joining a fast-growing company with opportunities for career development, creativity, and impact. We’re building something special, and we take care of our people along the way.

• Competitive Pay with a performance-based Bonus structure.
• 401(k) plan.
• Generous employee discount.
• Paid Time Off.
• Comprehensive Health, Dental, Vision, and Life Insurance Plans.
• Mental Health benefits to support your wellbeing.
• Paid Parental Leave.
• Employee Referral Bonus Program.

SKIMS is committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome individuals from all backgrounds and experiences, believing that different voices drive creativity and innovation.