Assistant Store Leader – People & Culture
Assistant Store Leader – People & Culture

Assistant Store Leader – People & Culture

Full-Time 30000 - 42000 £ / year (est.) No home office possible
SKIMS

At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive store performance.
  • Company: Join SKIMS, a brand redefining modern apparel with a focus on innovation and inclusivity.
  • Benefits: Competitive pay, inclusive culture, and opportunities for personal and professional growth.
  • Why this job: Be part of a creative team that values diversity and empowers you to make an impact.
  • Qualifications: 2-4 years in a leadership role with strong people skills and a passion for customer service.
  • Other info: Full-time role with flexible hours, perfect for those ready to grow in a vibrant environment.

The predicted salary is between 30000 - 42000 £ per year.

SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards through technically innovative, comfort-driven products with elevated design for everybody. At the intersection of culture, innovation, and commerce, SKIMS is redefining modern apparel. Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious individuals can do the best work of their careers.

The Assistant Store Leader – People & Culture is responsible for building a high-performing, inclusive team environment while leading all people-related functions within the store, including talent acquisition, onboarding, development, performance management, and employee relations. This role requires strong emotional intelligence, operational discipline, and a people-first leadership style. You inspire accountability, foster trust, and help shape a store culture focused on growth, connection, and exceptional service.

Key Responsibilities
  • Lead with a customer-obsessed mindset by building an engaged team focused on delivering exceptional service.
  • Own all talent acquisition responsibilities including sourcing, interviewing, and hiring while building a diverse pipeline of candidates.
  • Anticipate staffing needs and maintain a strong bench of potential talent through networking and community engagement.
  • Connect hiring strategy, staffing levels, and team performance to store KPIs and customer experience outcomes.
  • Lead onboarding to ensure new team members feel welcomed, supported, and set up for success.
  • Manage scheduling and labor planning to ensure the store is staffed effectively to meet business needs.
  • Support team development through coaching, training, and ongoing feedback that drives growth and performance.
  • Own performance management routines, ensuring clear expectations and consistent coaching.
  • Manage employee relations with professionalism, confidentiality, and fairness.
  • Identify emerging leaders and support succession planning to strengthen the store’s talent pipeline.
  • Drive engagement initiatives that celebrate wins, build connection, and reinforce a positive team culture.
  • Ensure compliance with company policies, procedures, and relevant employment regulations.
  • Partner with the Store Leader and HQ People & Culture teams to strengthen hiring, onboarding, and development practices.
  • Model inclusive leadership and emotional intelligence, fostering a culture that values diverse perspectives and experiences.
Skills, Knowledge and Expertise
  • 2–4 years of experience in a people leadership role.
  • Strong knowledge of recruiting, onboarding, and performance management practices.
  • Proven ability to proactively build talent pipelines through networking and outreach.
  • Experience managing employee relations with professionalism and confidentiality.
  • Strong understanding of customer service principles and how people leadership drives results.
  • Knowledge of employment laws and regulations to ensure compliance.
  • Strong leadership and coaching abilities that motivate teams to achieve results.
  • High emotional intelligence and the ability to navigate interpersonal challenges effectively.
  • Ability to build trust, connect authentically with team members, and lead with confidence.
  • Passion for the SKIMS brand and ability to embody our values in every interaction.
  • Ability to stand, move throughout the store, and lift up to 40 pounds.
  • Full-time availability including evenings, weekends, holidays, and overtime.

Assistant Store Leader – People & Culture employer: SKIMS

At SKIMS, we pride ourselves on being an exceptional employer that champions creativity, collaboration, and inclusivity. As an Assistant Store Leader – People & Culture, you will thrive in a dynamic environment that prioritises employee growth through comprehensive training and development opportunities, while also fostering a culture of accountability and connection. Located in a vibrant community, our store offers a unique chance to be part of a forward-thinking brand that is redefining modern apparel, ensuring that every team member feels valued and empowered to contribute to our mission.
SKIMS

Contact Detail:

SKIMS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Leader – People & Culture

Tip Number 1

Get to know the brand inside out! Familiarise yourself with SKIMS' products and values. This way, when you chat with the hiring team, you can show off your passion and understanding of what makes SKIMS unique.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or at local events. Building relationships can give you insider info about the company culture and even lead to referrals, which can really boost your chances.

Tip Number 3

Prepare for the interview by practising common questions related to people leadership and customer service. Think about how you can demonstrate your emotional intelligence and ability to foster a positive team culture during your responses.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the SKIMS family and ready to contribute to our amazing team.

We think you need these skills to ace Assistant Store Leader – People & Culture

Emotional Intelligence
Talent Acquisition
Onboarding
Performance Management
Employee Relations
Coaching
Training
Scheduling
Labour Planning
Customer Service Principles
Leadership
Networking
Compliance with Employment Laws
Team Development
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion for SKIMS: When you're writing your application, let your love for the SKIMS brand shine through! Share why you’re excited about our innovative products and how they resonate with you. This helps us see that you’re not just looking for a job, but you genuinely want to be part of our mission.

Highlight Your People Skills: As an Assistant Store Leader, your ability to connect with people is key. Make sure to showcase your experience in building teams and fostering a positive culture. Use specific examples to illustrate how you've led teams or managed talent acquisition in the past.

Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences. Remember, we want to get to know you quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to engage with our digital-first approach.

How to prepare for a job interview at SKIMS

Know the Brand Inside Out

Before your interview, dive deep into SKIMS' mission, values, and product offerings. Understanding their commitment to innovation and inclusivity will help you align your answers with their culture and demonstrate your passion for the brand.

Showcase Your People Skills

As an Assistant Store Leader, emotional intelligence is key. Prepare examples of how you've successfully managed teams, resolved conflicts, or fostered a positive work environment. Highlighting your people-first leadership style will resonate well with the interviewers.

Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and customer service mindset. Think of specific situations where you had to make tough decisions or improve team performance, and be ready to discuss the outcomes and what you learned.

Connect Your Experience to Their Needs

Tailor your responses to reflect the responsibilities outlined in the job description. Discuss your experience in talent acquisition, onboarding, and performance management, and how these skills can directly contribute to achieving store KPIs and enhancing customer experiences.

Assistant Store Leader – People & Culture
SKIMS

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