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For Companies At a Glance
- Tasks: Drive revenue growth and engage with customers through digital outreach.
- Company: Join Skillsoft, a leader in innovative learning solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make an impact in a fast-paced sales environment while helping others learn.
- Qualifications: 3-5 years in high-volume sales and proficiency with CRM tools.
- Other info: Be part of a dynamic team empowering millions of learners globally.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Join Skillsoft, a global leader in learning solutions, as an Inside Sales Account Manager focusing on SMB and dormant enterprise segments. This digital‑led, high‑volume sales role involves managing a broad portfolio of small existing customers, inactive enterprise accounts, and low‑complexity net‑new opportunities. Your responsibilities include reactivation, retention, pipeline creation, and serving as the primary interface for ILT (Instructor‑Led Training) solutions.
Key Responsibilities
- Revenue Growth & Pipeline Development: Drive high‑velocity revenue across SMB customers and dormant enterprise accounts through structured outreach, targeted nurture, and consistent inbound/outbound engagement. Meet and exceed pipeline and quota targets across net‑new, reactivation, and upsell opportunities.
- Customer Engagement & Retention: Execute a digital‑first engagement model (email, phone, LinkedIn, automated plays) to build rapport, understand customer needs, and recommend ILT training programs and learning pathways.
- Operational Excellence: Maintain exceptional accuracy with order processing, payments, and course registrations. Manage enquiries, follow‑ups, and cross‑functional collaboration with T&D AEs, CSMs, Operations, and Finance.
- Sales Motion Alignment: Operate within a short‑cycle, high‑velocity sales motion focused on reactivation, retention, and small‑ticket net‑new opportunities. Maintain disciplined cadence, strong responsiveness, and consistent pipeline activity.
- Tools & Systems Utilization: Use CRM, Sales Intel, LinkedIn Sales Navigator, Spend Reports, and automated Sales Plays to support forecasting, pipeline management, and activity accuracy.
Skills & Qualifications Required
- 3–5 years of experience in a high‑volume, transactional, or SMB sales environment.
- Proven track record of meeting or exceeding revenue targets.
- Strong organisational discipline and ability to manage large account volumes.
- Proficiency with Salesforce or similar CRM platforms.
- Ability to assess customer challenges and position ILT solutions effectively.
- Confidence engaging customers digitally and by phone.
- High responsiveness, ownership, and follow‑through.
Preferred Experience
- Background in IT training, SaaS, digital learning, or education solutions.
- Experience with inbound‑led and reactivation focused sales motions.
Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner‑centric approach to skills development across leadership, business, technology, digital transformation, and compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Inside Sales Account Manager employer: Skillsoft
Contact Detail:
Skillsoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Account Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Skillsoft's mission, values, and recent achievements. This will not only help you tailor your responses but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Inside Sales Account Manager role, especially around customer engagement and pipeline development.
✨Tip Number 3
Leverage LinkedIn to connect with current employees at Skillsoft. A friendly message can go a long way! Ask them about their experiences and any tips they might have for your application process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining Skillsoft.
We think you need these skills to ace Inside Sales Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Inside Sales Account Manager role. Highlight your experience in high-volume sales and any specific achievements that align with revenue growth and customer engagement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for digital learning solutions and how your skills can drive success in managing SMB and dormant enterprise accounts.
Showcase Your Digital Skills: Since this role involves a lot of digital engagement, mention any tools you’ve used like Salesforce or LinkedIn Sales Navigator. We want to see that you’re comfortable in a tech-driven environment!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Skillsoft
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss how you've met or exceeded revenue targets in previous roles. This shows you understand the importance of numbers in a high-volume sales environment.
✨Master the Digital Engagement Tools
Familiarise yourself with CRM systems like Salesforce and tools such as LinkedIn Sales Navigator. Be prepared to discuss how you've used these platforms to manage customer relationships and drive sales. Highlighting your tech-savviness can set you apart.
✨Showcase Your Customer-Centric Approach
Think of examples where you've successfully engaged customers digitally. Whether through email, phone, or social media, be ready to share how you built rapport and understood their needs. This aligns perfectly with the role's focus on customer engagement and retention.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific sales scenarios, like reactivating dormant accounts or upselling to existing customers. Prepare structured responses that demonstrate your problem-solving skills and ability to think on your feet.
