At a Glance
- Tasks: Provide daily support for Oracle Cloud and EBS applications, troubleshooting user issues.
- Company: Join a dynamic team focused on maintaining critical enterprise systems.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and user support.
- Why this job: Be a key player in ensuring smooth operations and user satisfaction.
- Qualifications: Experience with Oracle Cloud, EBS, and strong troubleshooting skills required.
The predicted salary is between 40000 - 50000 £ per year.
Responsibilities
- Provide day-to-day support across Oracle Cloud and EBS applications
- Support users with system issues, troubleshooting and query resolution
- Create and maintain user accounts, responsibilities, access and security profiles
- Carry out system configuration, set‑ups and ongoing maintenance activities
- Support functional changes, enhancements and system improvements
- Assist with testing, patching, upgrades and release activities
- Monitor system performance and investigate support issues
- Work closely with business users to understand requirements and provide functional guidance
- Support integrations, data validation and data quality activities
- Write and run basic SQL queries for investigation and support purposes
- Maintain system documentation and support processes
- Liaise with technical teams, vendors and support partners where required
Technologies
- Cloud ERP Support
- Oracle SQL
- Security
We are seeking experienced Oracle Support Analysts with a strong background in Oracle Cloud and Oracle E‑Business Suite (EBS) environments to support and maintain critical enterprise systems across Finance, HCM, and Payroll functions. Our team thrives on ensuring smooth operations and user satisfaction, making this role essential to our daily operations.
Qualifications
- Strong experience supporting Oracle Cloud and Oracle E‑Business Suite (EBS)
- Broad functional knowledge across Oracle Financials, HCM and/or Payroll modules
- Experience within an Oracle Application Support, Functional Analyst or ERP Support role
- Strong understanding of Oracle system navigation, configuration and user support
- Experience managing user access, responsibilities and security set‑up
- Ability to troubleshoot functional and systems issues across Oracle environments
- Good understanding of Oracle support processes and system maintenance
- Basic to intermediate SQL knowledge for support and investigation activities
- Strong stakeholder and end‑user communication skills
- Experience working within complex enterprise environments
Oracle HCM/Finance Support Analyst employer: Skillsbay Limited
As an Oracle HCM/Finance Support Analyst, you will join a dynamic team dedicated to ensuring seamless operations within our Oracle Cloud and EBS applications. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, while also offering competitive benefits and a supportive environment in which your contributions are valued. Located in a vibrant area, we provide a unique advantage of being part of a forward-thinking organisation that is committed to innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Oracle HCM/Finance Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the Oracle community or related fields. Attend meetups, webinars, or online forums to get your name out there and learn about potential job openings.
✨Tip Number 2
Show off your skills! If you’ve got experience with Oracle Cloud or EBS, consider creating a portfolio or a project that highlights your troubleshooting and support abilities. This can really set you apart during interviews.
✨Tip Number 3
Prepare for those interviews! Brush up on your SQL knowledge and be ready to discuss how you've tackled system issues in the past. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Oracle HCM/Finance Support Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Oracle Cloud and EBS applications. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting Oracle systems and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Show Off Your SQL Skills:Since basic to intermediate SQL knowledge is key for this role, make sure to mention any relevant experience you have with writing and running SQL queries. We want to know how you’ve used these skills in past roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Skillsbay Limited
✨Know Your Oracle Stuff
Make sure you brush up on your knowledge of Oracle Cloud and EBS applications. Be ready to discuss your experience with specific modules like Financials, HCM, and Payroll. The more you can demonstrate your understanding of these systems, the better!
✨Show Off Your Troubleshooting Skills
Prepare to share examples of how you've resolved system issues in the past. Think about specific challenges you've faced and how you approached troubleshooting. This will show that you can handle the day-to-day support responsibilities effectively.
✨Communicate Like a Pro
Since this role involves liaising with business users and technical teams, practice articulating complex ideas simply. You might be asked to explain how you would guide users through a system issue, so clear communication is key!
✨SQL Queries Are Your Friend
Brush up on your SQL skills! Be prepared to discuss how you've used SQL for investigation and support purposes. If you can run basic queries and understand data validation, it’ll definitely give you an edge in the interview.
