At a Glance
- Tasks: Engage with learners, support their progress, and communicate effectively with apprentices and employers.
- Company: Join Skills for Security, a leading provider of apprenticeships in the Fire and Security sector.
- Benefits: Enjoy home/hybrid working, competitive salary, 33 days leave, and development opportunities.
- Other info: Flexible working hours and a focus on personal development.
- Why this job: Make a real difference in learners' lives while growing your career in a supportive environment.
- Qualifications: Strong communication skills, detail-oriented, and excellent organisational abilities.
The predicted salary is between 30000 - 40000 £ per year.
Due to significant growth, Skills for Security, the leading provider of apprenticeships to the Fire and Security sector, are looking to recruit an enthusiastic, knowledgeable and passionate Learner Engagement Officer to join our team on a fulltime, permanent basis.
Are you personable, detail oriented with the ability to build relationships? If so, a career with Skills for Security could be for you.
You don’t need to have knowledge of education and apprenticeships or the fire and security sector to be successful in this role, you will receive all the training you need.
The key to success, is being able to talk to people, communicate effectively and keep accurate records.
Our learners are at the heart of everything we do where consolidating and recording details of the learners progress is paramount to supporting them, and their employers.
Reporting and recording comments on progress vs target, identification of best practice and areas for improvement, along with pastoral support and guidance is critical to your success within this role.
Reporting to the Lead Learning Engagement Officer, you will be responsible for a caseload of learners completing formal progress reviews, in conjunction with our sector experts, to meet regulatory compliance and support the ongoing development of our learners.
You will often be the first point of contact for learners and their employers so you can expect a variety of queries and challenges which you will be supported in resolving.
Competence in the Fire and Security industry or knowledge and experience within education and/or apprenticeships is NOT required for this role.
This role can be based anywhere in the UK but must be within commutable distance to one of the centres listed below:
- Watford
- Dagenham
- Walsall
- Warrington
- Doncaster
- Role requirements
- Communicate effectively with our apprentices and their employers
- Accurately record details of any and all conversations held
- Hold regular progress updates with apprentices and their employers
- Identify, report, plan and assist where learners may require any additional support
- Communicate with sector specialists to contextualise feedback and drive learner improvement
- Chase overdue interactions and work submissions
- Actively promote the requirements of apprenticeships beyond the subject area requirements
- Identify opportunities for early interventions where support is needed Follow external stipulated rules and quality requirements
- Provide first line support and effective signposting for learners and employers
- Drive the overall quality of education
- Exam invigilation
- Person requirements
- Excellent organisational skills
- Excellent written and verbal communication skills
- Detail oriented
- Ability to work on own initiative and be proactive
- Flexible approach to working
- Ability to prioritise workload effectively
- Ability to work independently
- Strong time management skills, with the ability to meet set deadlines
What We Offer
- Home/hybrid working (expectation of 1-2 day per week on-site)
- Competitive salary and company bonus
- 33 days of annual leave, plus Christmas closure (3 days)
- Enhanced pension contributions
- Family friendly working hours
- Life assurance 3 x salary
- Refer a friend scheme
- Development and progression opportunities
- Fundedqualification opportunities
- Safer Recruitment
As we accept students under 18 years of age and prioritise their safety, please note the following if we proceed with your application:
- We will require two references, specifically asking if there is any reason you should not be employed in roles involving responsibility for, or substantial access to, individuals under 18.
- We will need a satisfactory explanation for any gaps in your CV. A DBS check will be required before confirming your appointment.
- If appointed, we will need to see your passport or other proof of identity and your original certificates.
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Learner Engagement Officer in London employer: Skills4security
Skills4security is an exceptional employer that prioritises the professional development of its staff, offering fully funded training opportunities and a competitive salary package. Our vibrant work culture in the Dagenham Training Centre fosters collaboration and innovation, making it an ideal environment for passionate educators to thrive while shaping the future of apprentices and commercial learners in the Fire & Security sector.
StudySmarter Expert Advice🤫
We think this is how you could land Learner Engagement Officer in London
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We think you need these skills to ace Learner Engagement Officer in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Skills4security, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Skills4security and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Skills4security
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Skills4security might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Skills4security.
✨Brush Up on Educational Trends
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.