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For Companies At a Glance
- Tasks: Support quality assurance processes and maintain accreditation standards in a dynamic training environment.
- Company: Skills People Group is a leading UK provider of vocational training and adult learning programmes.
- Benefits: Enjoy a competitive salary, generous holiday allowance, health cash back scheme, and continuous professional development.
- Why this job: Join a growing team where your organisational skills can make a real impact on learners' success.
- Qualifications: A minimum Level 2 qualification in Business and Administration; experience in a training provider is preferred.
- Other info: This is an entry-level, full-time role based in Sheffield with opportunities for career growth.
The predicted salary is between 21600 - 37800 £ per year.
Overview
Skills People Group are a national provider of NVQ’s, Bootcamps, Adult Learning, Programmes for the unemployed and Compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers. Find out more about this role by reading the information below, then apply to be considered. We are currently recruiting for a highly organised, qualified Centre Administrator to join our existing team.
Role
The Centre Administrator is responsible for the implementation and maintenance of all Quality Assurance (QA) processers within Skills People Group companies in line with all awarding body standards. The role requires an individual that has worked in some remit aligned to Construction. The successful candidate will undertake the following main duties and responsibilities:
Responsibilities
- Support the Centre Manager with further accreditations from Awarding Organisations when required by the centre.
- Maintain the staff accreditation matrix on Pre-Employment Training (PET) and Employed to determine resource suitability and competence.
- Maintain NVQ Centre files and Assessor and Tutor details on SharePoint, ensuring they have all necessary qualifications required by awarding organisations.
- Check qualifications for last registration date, expiry dates and new qualification start dates.
- Undertake administrative activities on awarding organisation accounts to support delivery, quality assurance process and maintain records in line with assessor, tutor and IQA staffing within the business.
- Update and maintain the qualification unit builder as and when required.
- Update and create new qualification skills matches as and when required.
- Communicate with awarding organisation EQAs to support the Centre Manager during EQA visits.
- Assign access for EQA visits on OneFile and assist Centre Manager with arrangements for EQA visits.
- Assist with administration duties involved in the planning and preparation of standardisation sessions.
- Complete meeting minutes during Quality and Curriculum Meetings.
Qualifications and Skills
- Experience, Knowledge And Understanding Of Regulated And Unregulated Qualifications
- Expert written and oral communication skills
- Proficient prioritisation skills
- Practised decision-making skills
- Expert customer service skills
- Excellent presentation skills
- Experienced Problem-solving Skills
- Excellent teamwork skills
- Capable relationship building skills
- Must have previous experience within a training provider
- Experience of managing process and procedure
- Competent telephone skills
- Able to follow processes
- Enthusiasm in the workplace
- Work well under pressure
Qualifications
- The Ideal Candidate Must Possess The Following Qualifications
- A level 2 or above IAG qualification
- Assessing Qualification (desirable)
- A minimum of a level 2 qualification in Business and Administration
- A qualification in IT skills to include Word and Excel
In Return, Skills People Group Will Give You
- A competitive salary (£27,000 per annum)
- 25 days holiday + Bank Holidays plus two days additional annual leave following two years’ service
- Holiday buy and sell scheme
- Employer contributory pension scheme
- Health Cash Back Scheme
- Continuous Professional Development
- Annual Volunteering Day
- Referral programme
- Free parking
- A challenging and rewarding role in a successful and growing business
Other Details
- You will report to the Lead IQA/Centre Manager
- You will be based at the CSP offices in Sheffield
- No Agencies, thank you
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Quality Coordinator employer: Skills People Group
Contact Detail:
Skills People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Coordinator
✨Tip Number 1
Familiarise yourself with the specific quality assurance processes and standards relevant to the training sector. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the education and training industry, especially those who have experience with NVQs and compliance training. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences related to quality coordination or administration in a training environment. Be ready to share specific examples of how you've maintained quality standards or improved processes.
✨Tip Number 4
Research Skills People Group thoroughly, including their values and recent developments. Tailoring your conversation to align with their mission can make a strong impression during interviews.
We think you need these skills to ace Quality Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Quality Coordinator role. Emphasise your organisational skills, knowledge of quality assurance processes, and any experience in the training sector.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities and qualifications mentioned in the job description. Use examples from your past experiences to demonstrate how you meet the requirements, particularly in relation to regulated qualifications and administrative tasks.
Highlight Relevant Qualifications: Clearly list your qualifications, especially those related to Business and Administration, as well as any assessing qualifications. Make sure to mention your IT skills, particularly in Word and Excel, as these are essential for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your writing is clear and professional. A polished application reflects your attention to detail, which is crucial for a Quality Coordinator.
How to prepare for a job interview at Skills People Group
✨Understand Quality Assurance Processes
Familiarise yourself with the specific Quality Assurance processes relevant to Skills People Group. Be prepared to discuss how your previous experience aligns with these processes and how you can contribute to maintaining high standards.
✨Showcase Your Communication Skills
As a Quality Coordinator, effective communication is key. Practice articulating your thoughts clearly and confidently, both in writing and verbally. Prepare examples of how you've successfully communicated with teams or stakeholders in past roles.
✨Demonstrate Organisational Skills
Highlight your ability to manage multiple tasks and prioritise effectively. Bring examples of how you've organised projects or maintained records in previous positions, especially in a training or educational context.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to resolve issues or improve processes, and be ready to explain your thought process and the outcomes.
