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- Tasks: Support the operations team with admin tasks and data management.
- Company: Join Skills People Group, a leading UK training provider for NVQs and compliance training.
- Benefits: Gain valuable experience while earning a Level 3 Business Administrator qualification.
- Why this job: Perfect for those seeking hands-on experience in a supportive and dynamic environment.
- Qualifications: No prior experience needed; just a willingness to learn and grow.
- Other info: Work Monday to Thursday, with Fridays ending early for a great work-life balance.
Join to apply for the Operations Administration Apprentice role at Skills People Group.
Skills People Group is a national provider of NVQs, programmes for the unemployed and compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers.
Responsibilities
- Assist the operations team with all administrative functions.
- Work with company information and reports to identify groups of candidates who may be appropriate to undertake qualifications.
- Arrange times and dates for candidates to complete outstanding training aligned to their programme.
- Maintain accurate data across multiple CRM systems to complement internal and external reports.
- Process and handle internal posts to issue to relevant departments.
- Check candidates’ documents to establish compliance‑related issues.
- Maintain a forward plan of meetings to ensure that the company’s profiling targets are met.
- Undertake all general administration to support the operations function.
- Provide advice and guidance regarding the qualification process and associated matters.
- Provide written updates to customers on training agreements as required.
- Contact learners to ensure documentation is completed accurately and in a timely fashion.
- Adhere to the company’s equal opportunity policy, ensuring that all candidates, employees, and customers are treated fairly, impartially, and with respect.
- Report activity and planned meetings in accordance with company requirements.
- Represent the company in a professional manner at all times.
- Carry out any other duties as deemed necessary by the line manager.
- Provide administrative support to the Profiling and Delivery Team.
- Complete learner funding packs in line with compliance requirements.
- Support booking of learner HSE touch screen tests.
- Support coordination of Site Safety Plus Training.
Training and Development
Apprentices will be allocated a Trainer Assessor and their training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off‑the‑job activities and training. On‑the‑job and off‑the‑job training will be delivered in the workplace.
Working Hours
Monday to Thursday: 8:00 am – 4:00 pm.
Friday: 8:00 am – 3:30 pm.
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Operations Administration Apprentice employer: Skills People Group
Contact Detail:
Skills People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administration Apprentice
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the nuances of data input, stock control, and compliance checks will give you an edge during interviews.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the diverse responsibilities of the role.
✨Tip Number 3
Research Skills People Group and their training programmes. Being knowledgeable about their services and values will help you align your answers with what they are looking for in a candidate.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. Inquiring about the team dynamics or the training process shows your genuine interest in the role and the company.
We think you need these skills to ace Operations Administration Apprentice
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Operations Administration Apprentice role. Tailor your application to highlight how your skills and experiences align with these.
Craft a Strong CV: Create a CV that showcases your relevant experience, skills, and education. Emphasise any administrative or customer service roles you've held, as well as your ability to manage data and documentation.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and explain why you want to work with Skills People Group. Mention specific aspects of the company that appeal to you and how you can contribute to their operations team.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Skills People Group
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of the Operations Administration Apprentice. Be prepared to discuss how your skills and experiences align with the tasks mentioned, such as data input and stock control.
✨Show Your Organisational Skills
Since the role involves various administrative duties, be ready to demonstrate your organisational skills. You could mention any previous experience where you successfully managed multiple tasks or projects, highlighting your ability to prioritise effectively.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the company and the apprenticeship programme. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Exhibit a Willingness to Learn
As an apprentice, showing enthusiasm for learning is crucial. Be ready to discuss how you plan to take advantage of the training opportunities provided and how you can apply new skills to benefit the operations team.
