Learner & Engagement Coordinator

Overview

The Learning & Engagement Co-Ordinator arranges profiling, registration, and induction of new candidates onto qualifications offered by the company in both face-to-face and remote video conferencing settings. The role also involves delivering teaching and learning sessions in line with training agreements, ensuring that all required documentation is completed and submitted in a timely manner. This position is regionally based in the Northampton area.

Responsibilities

• Work with company information and reports to identify groups of candidates who may be appropriate to undertake qualifications.
• Ensure that appropriate documentation is completed, compliant, and submitted in a timely manner.
• Arrange with companies and candidates suitable times and dates to conduct remote and face-to-face enrolment sessions.
• Coordinate with managers to brief and induct potential candidates through on-site meetings.
• Deliver Day One structured training sessions to initiate the learner journey (travel may be required).
• Check candidates’ documents to establish eligibility for funding.
• Work with learners to complete relevant Teaching & Learning modules.
• Maintain a forward plan of meetings to ensure profiling targets are met.
• Carry out meetings with potential candidates, stakeholders and clients, undertaking informal presentations and briefings.
• Assist candidates in completing required enrolment documentation (both FTF and remote).
• Log all contact and information accurately onto the MIS system and e-portfolio platform.
• Provide Information, Advice and Guidance regarding the qualification process and related matters.
• Check completed documentation for accuracy and completeness.
• Carry out and mark initial assessments with candidates to develop Individual Learning Plans.
• Adhere to the company’s equal opportunity policy, ensuring fair and impartial treatment of all candidates, colleagues, and customers.
• Collaborate with colleagues across the business to monitor sector developments and identify areas for business improvement.
• Report activity and planned meetings in line with company requirements.
• Meet company performance and quality targets and represent the company professionally at all times.
• Perform any other duties as deemed necessary by the line manager.

Skills, Experience and Qualities

• Preferable experience in Construction and/or Funding.
• Excellent organisational and customer care skills.
• Adequate IT skills; experience with Microsoft packages.
• Strong administrative skills and the ability to carry out informal presentations to small groups.
• A full UK driving licence.
• Experience in managing and planning own workload with strong time management.
• Experience interacting with clients in a professional manner and strong attention to detail.
• Ability to follow processes and work well under pressure; enthusiasm in the workplace.
• Willingness to work regionally and adapt to changing sector requirements.

Qualifications

• A valid teaching qualification at a minimum of PTLLS.
• Level 3 Information, Advice and Guidance.
• Experience managing a caseload of learners.
• Preferred experience using e-portfolios.
• Educated to a minimum of GCSE grade C in English and Maths or equivalent.

Benefits

• A competitive salary.
• 25 days holiday + Bank Holidays, plus two additional days after two years of service.
• Holiday buy and sell scheme.
• Employer contributory pension scheme.
• Health Cash Back Scheme.
• Annual Volunteering Day.
• Referral programme.
• A challenging and rewarding role in a growing business.