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For Companies At a Glance
- Tasks: Support adult learners through the application process and build relationships with employers.
- Company: Join one of the UK's largest private training providers with a focus on learner success.
- Benefits: Competitive salary, bonus potential, generous holiday, and health cash back scheme.
- Why this job: Make a real difference in learners' lives while developing your career in a rewarding environment.
- Qualifications: GCSE grade C in English and Maths; IAG Level 2 preferred or willingness to learn.
- Other info: Dynamic role with opportunities for growth and community engagement.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Overview
Skills People Group is a national provider of National Vocational Qualifications (NVQs), Pre-Employment Training Programmes, Adult Learning, Skills Bootcamps and Compliance Training. We specialise in both commercial and funded training and are recognised as one of the UK’s largest private training providers. We are currently recruiting for a highly organised, qualified Learner Engagement Coach to join the team.
Responsibilities
- Build and maintain effective referral partner relationships, lead generation and support a diverse group of adult learners through screening and the application process.
- Report to the Academy Manager and support the smooth functioning of learner recruitment, selection, and enrolment.
- Travel within Watford and the surrounding areas to visit academy spaces; work with learners in groups and one-to-one, in person or remotely.
- Provide Information, Advice and Guidance (IAG), conduct initial assessments, coordinate appointments, and complete enrolment onto programmes; act as the main point of contact for learner queries.
- Identify employers, build relationships with them, and engage with work placements and employment opportunities aligned to learners’ skills, experience and aspirations.
- Support learner numbers on scheduled programmes by delivering clear information, advice and guidance while upholding the company value: “Right Learner, Right Programme, Right Time”.
- Develop and maintain referral partnerships across the region.
- Lead on on-boarding communications for learners enrolled onto programmes; provide continuous support throughout the learner journey.
- Produce statistics and reports on learner progress against targets; ensure CRM system accuracy and maintenance.
- Attend Jobcentre Plus offices, community hubs, probation services and other referral agencies to conduct 1-2-1 and group information or enrolment sessions.
- Network with potential employers, promote the Skills Academies services and set up meetings with referral partners to support milestones (Interview and Employment offer) for Level 2 Bootcamp programmes.
- Provide weekly feedback to Head of Operations and Academy Manager, or referral partners, on learner engagement and retention.
- Carry out safeguarding risk assessments and report to the Designated Safeguarding Officer (DSO).
- Assist with organisation and running of events within the academy and attend events such as jobs fairs and recruitment drives to generate leads where possible.
Qualifications
- Educated to a minimum of GCSE grade C in English and Maths or equivalent.
- IAG to a Level 2; or willingness to work towards.
What we offer
- A competitive salary
- Bonus – subject to performance
- 25 days holiday + Bank Holidays plus two days additional annual leave after two years’ service
- Holiday buy and sell scheme
- Employer contributory pension scheme
- Health Cash Back Scheme
- Annual Volunteering Day
- Referral programme
- Free parking
- A challenging and rewarding role in a growing business
Other details
- You will report to the Regional Delivery Manager
- You will be required to travel within Watford and the surrounding areas
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Construction
Note: This description reflects the information available for the Learner Engagement Coach role and may be supplemented by additional details during recruitment.
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Learner Engagement Coach employer: Skills People Group
Contact Detail:
Skills People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learner Engagement Coach
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend job fairs, community events, or even local meetups. The more people you know, the better your chances of landing that Learner Engagement Coach role.
✨Tip Number 2
Don’t underestimate the power of follow-ups. After meeting someone or attending an event, drop them a quick email or message to say thanks and keep the conversation going. It shows you're proactive and genuinely interested!
✨Tip Number 3
Be prepared for interviews by researching the company and understanding their values. Tailor your responses to show how you align with their mission of supporting learners. We want to see your passion for education and engagement!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in learners' lives.
We think you need these skills to ace Learner Engagement Coach
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Learner Engagement Coach role. Highlight your relevant experience in learner support and relationship building, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with our needs. If you've got experience in IAG or working with adult learners, let us know how that makes you a great fit for the team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Skills People Group
✨Know Your Stuff
Make sure you understand the role of a Learner Engagement Coach inside out. Familiarise yourself with the responsibilities listed in the job description, especially around building relationships and providing guidance to learners. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Communication Skills
As this role involves a lot of interaction with learners and employers, be prepared to demonstrate your communication skills. Think of examples where you've successfully engaged with diverse groups or resolved queries. Practising these scenarios can really help you shine during the interview.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Ready to Discuss Your Experience
Think about your past experiences that relate to the responsibilities of the role. Whether it's working with adult learners, conducting assessments, or building partnerships, have specific examples ready to share. This will help the interviewers see how your background aligns with their needs.
