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- Tasks: Build and maintain strong client relationships while driving revenue growth in the construction training sector.
- Company: Join Skills People Group, a leading provider of vocational training in the UK.
- Benefits: Enjoy a competitive salary, bonus potential, generous holiday, and professional development opportunities.
- Why this job: Make a real impact by helping clients achieve their training goals in a dynamic environment.
- Qualifications: Experience in commercial sales, excellent communication skills, and a proactive approach are essential.
- Other info: Be part of a successful and growing business with a commitment to first-class customer service.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Key Accounts Manager role at Skills People Group
This range is provided by Skills People Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Skills People Group are a national provider of National Vocational Qualifications (NVQs), Pre-Employment Training Programmes, Adult Learning, Skills Bootcamps, and Compliance Training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers due to the growth of our sector and funding secured.
The role focuses on building and maintaining high-value client relationships, ensuring client satisfaction, and driving revenue growth. You will be responsible for understanding client needs, developing strategic plans, and acting as the primary point of contact for key accounts. The Key Account Manager will work as part of the business development team and tele-market the business’s range of commercial and vocational training courses to new and existing clients to support the continued growth of the business. Candidates must be committed to our companies’ vision of providing our clients with sector leading customer service and advice on their training requirements.
The successful candidate will undertake the following main duties and responsibilities:
- Maintenance of the company’s marketing database including adding new records and updating activity carried out on potential and existing clients
- Pro-actively contact new and existing clients by telephone to sell and inform them of the training course portfolio
- Liaise with new clients as they progress through the sales process to complete and obtain necessary documentation for effective operational delivery
- Serve as the primary point of contact for key clients within the construction sector
- Build and maintain strong, long-term relationships with HSEQ & Training Managers
- Understand client training needs and ensure services align with business goals
- Conduct regular meetings/phone calls to ensure satisfaction and identify training needs
- Identify opportunities to upsell and cross-sell training services, qualifications, and accreditations
- Collaborate with the business development team to expand the client base within the construction industry
- Ensure all training delivery meets relevant construction standards and regulatory requirements (e.g. CSCS, CITB, NVQs)
- Stay up to date with trends, legislation, and emerging requirements in the construction training sector
- Resolve client issues promptly, coordinating with internal departments when necessary
- Gather initial copy and text for marketing materials including website stories, newsletters, and social media
- Prepare reports and documents as required
- Work with colleagues to improve internal practices to provide an efficient and effective service
- Adhere to the company’s equal opportunity policy and treat all candidates, employees, and customers fairly
- Represent the company in a professional manner at all times
- Any other duties as deemed necessary by the line manager
Skills, experience and qualifications
- Experience of Commercial Sales Training in Construction
- Great communication skills both over the telephone and face-to-face
- Self-managing and proactive approach to work
- Analytical skills to assess opportunities and enable data-driven decision making
- Project management and negotiating abilities
- Computer literate with Microsoft Excel, Word, and internal marketing databases
- Strong communication and interpersonal skills
- Strong attention to detail
- Enthusiasm in the workplace
- Ability to work well under pressure
- Account management and growth skills, preferably within the training or construction sector
- Commitment to providing first-class customer service
- Excellent written communication skills
Preferred qualifications
- Experience within the further education sector
- GCSE grade C in English and Maths or equivalent
Benefits
- A competitive salary
- Bonus – subject to performance
- 25 days holiday + Bank Holidays plus two days additional annual leave after two years’ service
- Holiday buy and sell scheme
- Employer contributory pension scheme
- Health Cash Back Scheme
- Continuous Professional Development
- Annual Volunteering Day
- Referral programme
- Free parking
- A challenging and rewarding role in a successful and growing business
Seniority level: Entry level
Employment type: Full-time
Job function: Education
Industries: Education Administration Programs
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Key Accounts Manager employer: Skills People Group
Contact Detail:
Skills People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Accounts Manager
✨Tip Number 1
Get to know the company inside out! Research Skills People Group, their training programmes, and their client base. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! You’ll need to communicate effectively with potential clients, so rehearse how you’d introduce yourself and the services you’re offering. Keep it concise and engaging!
✨Tip Number 3
Network like a pro! Attend industry events or webinars related to construction training. This is a great way to meet potential clients and get your name out there. Plus, it shows your commitment to the sector.
✨Tip Number 4
Don’t forget to follow up! After any conversation or meeting, send a quick thank-you email. It keeps you on their radar and reinforces your enthusiasm for the role and the company.
We think you need these skills to ace Key Accounts Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Accounts Manager role. Highlight your experience in commercial sales training, especially within the construction sector, and showcase your communication skills. We want to see how you can build those high-value client relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about providing first-class customer service and how your proactive approach aligns with our vision at Skills People Group. Let us know what makes you the perfect fit for this role.
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of how you've successfully managed accounts or driven revenue growth in the past. We love seeing real-life applications of your skills, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at Skills People Group
✨Know Your Clients
Before the interview, research Skills People Group and their client base. Understand the construction sector's training needs and how the company meets them. This will help you demonstrate your knowledge and show that you're genuinely interested in building those high-value client relationships.
✨Showcase Your Communication Skills
As a Key Accounts Manager, strong communication is key. Prepare examples of how you've successfully communicated with clients in the past, whether over the phone or face-to-face. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Proactivity
Highlight instances where you've taken the initiative to solve problems or improve processes. Skills People Group values a self-managing approach, so be ready to discuss how you've proactively identified client needs and acted on them to drive revenue growth.
✨Prepare for Scenario Questions
Expect questions that assess your analytical and project management skills. Think about how you would handle specific client situations or challenges in the construction training sector. Being prepared with structured responses will show your ability to think critically and make data-driven decisions.
