Business Change Consultant

Skills for Care is the strategic workforce development and planning body for adult social care in England. We work with employers, Government and partners to ensure social care has the right people, skills and support required to deliver the highest quality care and support now and in the future.

We are looking for an enthusiastic and experienced change consultant with strong business analysis capability to play a key role in our organisation-wide transformation programme. The role supports a mix of organisational design, process improvement, and technology implementation across our transformation.

You will be responsible for shaping roles and responsibilities, designing new internal processes, and implementing new ways of working that align with our strategic goals and maximise our impact across the adult social care sector. Bringing strong problem-solving skills, confident facilitation, and a structured yet flexible approach, you will help shape how Skills for Care operates.

You will work across teams to understand current practices, validate opportunities for improvement, and design solutions that are both practical and sustainable. You will engage colleagues at all levels, bringing together insights to create integrated ways of working that really stick. You will also make sure new approaches are clearly documented, well-communicated, and embedded into day-to-day operations.

Drawing on your expertise in organisational design, customer-centred thinking, and process mapping, you will advocate for user needs and design solutions that deliver real value. You will proactively build relationships, lead workshops, and drive decisions that lead to meaningful change.

This is a fantastic opportunity for an experienced change consultant, business process analyst or organisational service designer who thrives on solving complex problems, improving systems, and supporting effective, lasting transformation.

At Skills for Care, we are committed to creating a culture of Belonging, where all of our People are able to contribute to their full potential. All our People are expected to contribute towards the achievement of our aspirations for equality, equity, diversity and inclusion. We want our People to be representative of the society we support, which includes all equality characteristics such as age, ethnicity, disability, sexual orientation, gender reassignment, religion or belief. This lived experience from a diverse group of people helps us with all the work that we do and ultimately supports the social care sector to provide the best quality care. We encourage applications from, but not limited to, people from minoritised ethnic backgrounds, people who identify as LGBTQ+ and people with disabilities. Candidates will always be selected based on experience and potential.

We want all applicants to be able to fully participate in our selection processes. We welcome requests for adjustments to our recruitment and selection processes from applicants with disabilities, impairments, or health conditions, and will always consider support available in the recruitment process.