1st Line IT Support Analyst | Customer-First Helpdesk

A national skills agency in the UK is seeking a permanent, full-time 1st Line Support Analyst to join their team in Glasgow. The role focuses on managing customer interactions and resolving technical issues. Candidates should have relevant IT qualifications and strong communication skills. This hybrid position includes flexible working arrangements, requiring weekly travel to the Glasgow office. Successful applicants will contribute to ongoing service improvements and must share the agency\’s commitment to equality and inclusion. #J-18808-Ljbffr