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- Tasks: Coordinate with external quality assurance teams and support quality improvement initiatives.
- Company: Join a leading organisation dedicated to educational excellence.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a difference in education by ensuring high-quality standards are met.
- Qualifications: Strong communication skills and a passion for quality assurance.
- Other info: Be part of a supportive team focused on continuous improvement.
The predicted salary is between 28800 - 43200 £ per year.
At Skills and Education Group, we are passionate about the advancement of skills and education to improve the lives of individuals. We provide regulated qualifications, funding opportunities and professional development programmes to further education and skills providers – and much more. We now have an exciting opportunity for a full time Quality Officer.
About the role
We have an exciting opportunity for a full-time Quality Officer to join our Quality and Regulation team.
The Quality Officer will play a key role in supporting the delivery of high-quality and compliant qualifications across BIIAB and Skills and Education Group Awards . Working closely with the Quality Manager, you will provide effective administrative and operational support for external quality assurance processes and help ensure that quality standards are consistently maintained.
The successful candidate will:
Liaise with External Quality Assurers, Examiners, and Moderators to schedule and organise centre visits.
Support the Quality Manager in activities that drive continuous quality improvement.
Assist in maintaining compliance across all external quality processes for BIIAB and Skills and Education Group Awards.
This role offers a great opportunity to develop your experience within a regulatory and quality assurance environment, working as part of a collaborative and supportive team. You will be joining the Group at a pivotal stage in its development, as we grow and expand our provision across the UK. We are equally committed to your personal growth and development, and so in this role you will be supported in your continued professional development.
Who we are looking for
To be successful in this role, you will have experience working in a quality, compliance, or administrative role – ideally within education, training, or awarding. You will be highly organised, with excellent communication and IT skills, and able to manage multiple priorities with accuracy and attention to detail.
You should be confident in maintaining records, coordinating activities, and liaising with a range of stakeholders in a professional and efficient manner. A proactive approach to problem-solving, a commitment to continuous improvement, and the ability to work well both independently and as part of a team will be key to your success.
Knowledge of awarding organisation processes or external quality assurance would be an advantage but is not essential, as full training will be provided.
How to apply
Find out more about the role and how to apply here . You can also download the job description and person specification below.
Closing date: Applications close at 9:00am on Wednesday 5 November 2025.
No agencies please.
Should you not hear from us within four weeks of the closing date, we regret your application has been unsuccessful.
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Quality Officer employer: Skills and Education Group
Contact Detail:
Skills and Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work as Quality Officers or in related roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its quality processes. Show us you understand their mission and how you can contribute to quality improvement. Tailor your answers to reflect their values and goals.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email to express your continued interest can set you apart from other candidates and shows us you're proactive.
✨Tip Number 4
Use our website to find the latest job openings and apply directly. We keep it updated with the best opportunities, so make sure you check back often and submit your application through us for a better chance!
We think you need these skills to ace Quality Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Quality Officer role. Highlight your relevant experience and skills that align with the job description, especially in quality improvement and external quality processes.
Showcase Your Communication Skills: Since you'll be liaising with external parties, it's crucial to demonstrate your communication skills. Use clear and professional language in your application to reflect how you would interact with our External Quality Assurance and other stakeholders.
Highlight Your Organisational Skills: As the role involves scheduling and organising visits, make sure to mention any experience you have in managing multiple tasks or projects. This will show us that you're capable of handling the responsibilities of the Quality Officer position.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us promptly and you can easily keep track of your application status.
How to prepare for a job interview at Skills and Education Group
✨Know Your Quality Standards
Familiarise yourself with the quality standards relevant to the role. Understand the key processes and frameworks that the company uses, especially those related to BIIAB and SEG Awards. This will show your commitment and readiness to contribute to quality improvement.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in quality assurance scenarios. Think of examples from your past experiences where you successfully managed quality issues or improved processes. Be ready to discuss how you liaised with external parties in a professional manner.
✨Showcase Your Communication Skills
As a Quality Officer, effective communication is key. Practice articulating your thoughts clearly and confidently. During the interview, demonstrate your ability to engage with various stakeholders, including external quality assurance personnel, by using specific examples.
✨Research the Company Culture
Get to know the company's values and culture. This will help you align your answers with what they are looking for in a candidate. Showing that you understand their mission and how you can contribute to it will make a positive impression.
