At a Glance
- Tasks: Build strong relationships and drive growth in the education sector.
- Company: Skills and Education Group, dedicated to advancing skills and education.
- Benefits: Competitive salary, professional development, and generous holiday entitlement.
- Other info: Join a supportive team committed to equality, diversity, and inclusion.
- Why this job: Make a real impact by supporting education providers and driving positive change.
- Qualifications: Experience in relationship management or sales with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
At Skills and Education Group, we are passionate about the advancement of skills and education to improve the lives of individuals. We provide regulated qualifications, funding opportunities and professional development programmes to further education and skills providers – and much more.
As a Relationship Manager you will develop and manage a portfolio of customer accounts, drive engagement and retention, and identify opportunities to grow revenue. You will take ownership of a regional sales plan and work collaboratively across departments to ensure delivery against KPIs and targets.
Key Responsibilities- Promote the full range of Group products and services to new and existing customers
- Lead customer retention strategies and deliver against growth targets
- Report monthly on performance, KPIs, risks, and success stories
- Own and execute a regional sales plan aligned with company objectives
- Collaborate with the Marketing team to deliver impactful campaigns and manage sales pipelines
- Maintain strong relationships with internal teams to ensure seamless service delivery
- Act as the main point of contact for your customer portfolio, delivering high-quality support
- Identify new partnership and networking opportunities to expand reach and impact
- Monitor market trends and provide competitor and landscape insights
- Maintain accurate and up-to-date customer management records and admin
- Proven experience in relationship management, account management, or sales
- Strong communication and interpersonal skills
- Commercial awareness and a customer-first mindset
- Ability to work independently and collaboratively
- Confidence in using CRM systems and reporting on KPIs
- Knowledge of the skills and education landscape is desirable
- Competitive salary
- Opportunities for professional development
- Supportive and collaborative team environment
- Access to employee wellbeing and engagement programmes
- Good terms and conditions of employment with generous holiday entitlement and a contributory pension scheme
The Skills and Education Group is committed to equality, diversity and inclusion.
Relationship Manager (West Midlands and South West based) in Nottingham employer: Skills and Education Group
At Skills and Education Group, we pride ourselves on being an exceptional employer dedicated to the advancement of skills and education. Our supportive and collaborative work culture fosters professional development, while our commitment to employee wellbeing ensures a fulfilling work-life balance. With competitive salaries, generous holiday entitlements, and a focus on equality, diversity, and inclusion, we offer a rewarding environment for Relationship Managers in the West Midlands and South West to thrive and make a meaningful impact.
Contact Details:
Skills and Education Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Manager (West Midlands and South West based) in Nottingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the education and skills sector. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships is key for a Relationship Manager!
✨Tip Number 2
Show off your knowledge! When you’re chatting with potential employers or networking, make sure to highlight your understanding of the skills and education landscape. Share insights on market trends and how they can impact their business – it’ll show you’re the right fit for the role.
✨Tip Number 3
Prepare for those interviews! Research the company and its products thoroughly. Think about how you can contribute to their growth and customer retention strategies. Bring examples from your past experiences that demonstrate your relationship management skills.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you on board!
We think you need these skills to ace Relationship Manager (West Midlands and South West based) in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Relationship Manager role. Highlight your experience in relationship management and how it aligns with our mission at Skills and Education Group.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve driven growth or improved customer satisfaction in previous roles. We love seeing quantifiable results!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who can build strong relationships, so showing your communication style and interpersonal skills is key.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Skills and Education Group
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the skills and education landscape. Research the company’s products and services, and be ready to discuss how they align with your experience in relationship management and sales.
✨Showcase Your Communication Skills
As a Relationship Manager, strong communication is key. Prepare examples of how you've successfully built relationships and driven customer engagement in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Customer-First Mindset
Be ready to share specific instances where you prioritised customer needs and how it led to successful outcomes. This will show that you understand the importance of delivering excellent customer service and can drive retention strategies effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their regional sales plans, team dynamics, and how success is measured. This not only shows your interest but also helps you gauge if the role is the right fit for you.
