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- Tasks: Support the examinations team and assist with customer queries.
- Company: Join a leading education organisation dedicated to student success.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Why this job: Make a difference in students' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunity for career growth in the education sector.
JOB TITLE: Centre Support Officer
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Reporting to: Centre Support Manager (Examinations Team)
Responsible for: N/A
Salary: £24,290.46 p.a FTE (37hpw)
Location: Robins Wood House, Nottingham
We are seeking a Customer Support Officer, to be based at our office in NG8, Nottingham. Full-time 37 hours per week,
Skills and Education Group offer over 400 Further Education qualifications through approved colleges…
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Centre Support Officer - Examinations Team employer: Skills and Education Group
Contact Detail:
Skills and Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Support Officer - Examinations Team
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Examinations Team on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for Centre Support Officer roles. We recommend practising your answers with a friend to boost your confidence.
✨Tip Number 3
Show off your customer support skills during the interview. Think of examples where you've gone above and beyond for customers, as this will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Centre Support Officer - Examinations Team
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Centre Support Officer and help you tailor your application to match our needs.
Show Off Your Customer Support Skills: We want to see how your experience aligns with the role. Highlight any previous customer support roles or relevant skills that demonstrate your ability to handle inquiries and provide excellent service. Make it personal!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your personality.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Skills and Education Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Centre Support Officer. Familiarise yourself with the Examinations Team's role in supporting students and how customer service plays a part in that. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
As this role is centred around customer support, be ready to share specific examples from your past experiences where you've excelled in customer service. Think about times when you resolved issues or went above and beyond for a customer. This will demonstrate your suitability for the position.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the Examinations Team and the company culture at the office in Nottingham. This shows that you're engaged and eager to learn more about how you can contribute to their success.
✨Practice Makes Perfect
Rehearse common interview questions and your responses. You might want to practice with a friend or in front of a mirror. The more comfortable you are with your answers, the more confident you'll appear during the actual interview. Remember, confidence can make a big difference!
