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For Companies At a Glance
- Tasks: Support the examinations team and assist with customer queries.
- Company: Join a leading education organisation dedicated to student success.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Why this job: Make a difference in students' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunity for career growth in the education sector.
The predicted salary is between 19432 - 19432 £ per year.
Job Description
Centre Support Officer – Examinations Team – 12 Months Fixed Term Contract
We are seeking a Customer Support Officer, to be based at our office in NG8, Nottingham on a 12 months fixed term contract
The hours for this role are 37 hours per week, 9am-5pm Mon to Thursday and 9am-4:30pm Friday.
Skills and Education Group offer over 400 Further Education qualifications through approved colleges and traini…
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Centre Support Officer Examinations Team employer: Skills and Education Group
Contact Detail:
Skills and Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Support Officer Examinations Team
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the organisation. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for Centre Support Officer roles. We can practice our answers with a friend or in front of the mirror to boost our confidence.
✨Tip Number 3
Show off your personality! During interviews, let your enthusiasm for the role shine through. We want them to see how passionate we are about supporting students and making a difference.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show that we’re genuinely interested in the position.
We think you need these skills to ace Centre Support Officer Examinations Team
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Centre Support Officer role. Highlight relevant experience and skills that match the job description, especially in customer support and examinations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit for our Examinations Team.
Showcase Your Communication Skills: As a Centre Support Officer, communication is key. In your application, demonstrate your ability to communicate clearly and effectively, both in writing and verbally.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates!
How to prepare for a job interview at Skills and Education Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Centre Support Officer. Familiarise yourself with the Examinations Team's role in supporting students and how customer service plays a part in that. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
As this role is all about customer support, be ready to share specific examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your suitability for the position.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the Examinations Team and the company culture. This not only shows your interest but also helps you determine if this is the right fit for you. Questions about team dynamics or challenges faced by the team can be particularly insightful.
✨Practice Makes Perfect
Rehearse common interview questions and your responses. You might want to practice with a friend or in front of a mirror. This will help you articulate your thoughts clearly and reduce any nerves on the day. Remember, confidence is key!
