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- Tasks: Support patients and clinicians while managing reception duties and clinical tasks.
- Company: The Grove Medical Group, a large GP practice in Gosforth.
- Benefits: Earn while you learn with a competitive apprenticeship wage and training.
- Other info: Enjoy a supportive team environment with opportunities for growth.
- Why this job: Make a difference in patient care and gain valuable experience in healthcare.
- Qualifications: No prior experience needed; just a passion for helping others.
The predicted salary is between 16640 - 20800 £ per year.
Main duties of the job:
- You will be working as part of our busy reception team ensuring our patients receive the best possible care.
About us:
The Grove Medical Group is a large GP practice in Gosforth with approximately 13,000 patients. We are looking to employ a Patient Care Navigator for 37 hours to help provide support to our patients and clinicians. Working days will be Monday to Friday and hours will be between our opening times of 8am to 6.30pm.
Job responsibilities:
- Liaising with patients on the telephone and the front reception desk
- Actioning clinical tasks
- Workflow incoming mail
- Processing repeat prescriptions
- Assist the GPs whilst they are processing patient online triage requests
- Ensuring you are aware and up to date with changes
National apprenticeship wage of £8 per hour or £10 per hour for anyone over 19 years. Training to be provided: Business Administrator Level 3 Apprenticeship. Duration: 18 Months.
Business Admin Apprentice employer: Skills 4 Pharmacy
Contact Detail:
Skills 4 Pharmacy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Admin Apprentice
✨Tip Number 1
Get to know the company! Research The Grove Medical Group and understand their values and mission. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with patients, it's crucial to demonstrate your ability to communicate clearly and empathetically. Try role-playing common scenarios with friends or family to build your confidence.
✨Tip Number 3
Be proactive! If you have any questions about the role or the application process, don’t hesitate to reach out. Showing initiative can set you apart from other candidates and demonstrates your eagerness to learn.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that might pop up in the future.
We think you need these skills to ace Business Admin Apprentice
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for patient care shine through. We want to see that you’re excited about the role and ready to contribute to our busy reception team!
Tailor Your CV: Make sure your CV highlights relevant experience or skills that match the job description. We love seeing how your background aligns with what we do at The Grove Medical Group.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what you want to say.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role as quickly as possible.
How to prepare for a job interview at Skills 4 Pharmacy
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Business Admin Apprentice. Familiarise yourself with tasks like liaising with patients and processing prescriptions. This will help you demonstrate your enthusiasm and readiness to contribute to the team.
✨Showcase Your Communication Skills
As you'll be working at the reception desk, effective communication is crucial. Prepare examples of how you've successfully interacted with customers or handled difficult situations in the past. This will show that you can provide excellent patient care.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with an upset patient or managing multiple tasks at once. Think through these scenarios beforehand so you can respond confidently and clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the practice or the apprenticeship programme. This shows your genuine interest in the role and helps you assess if it's the right fit for you.