Customer Service Engineer (Contract) in Newcastle upon Tyne
Customer Service Engineer (Contract)

Customer Service Engineer (Contract) in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 35000 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and optimise Building Management Systems across client sites in Newcastle.
  • Company: Leading facilities management contractor in the UK with a focus on career progression.
  • Benefits: Long-term career opportunities and professional development in a dynamic environment.
  • Other info: Collaborative culture with opportunities for growth and skill enhancement.
  • Why this job: Join a forward-thinking team and make a real impact on system performance.
  • Qualifications: Experience with BMS platforms and strong HVAC knowledge required.

The predicted salary is between 35000 - 45000 £ per year.

Our client is one of the largest facilities management and maintenance contractors in the UK, offering market leading opportunities for talented professionals looking for long term career progression. Due to an increase in upcoming projects, there is now a need for a BMS Service Engineer to join this highly successful and forward-thinking organisation.

We are looking for a BMS Service Engineer who will support the performance, optimisation, and reliability of Building Management Systems across client sites in Newcastle and the surrounding areas. The BMS Service Engineer will be responsible for:

  • Delivering high‑quality Planned Preventive Maintenance (PPM) across multiple BMS platforms, including Trend, Tridium/Niagara, and Distech.
  • Carrying out surveys, proposals, quotations, and small works related to BMS upgrades and system enhancements.
  • Collaborating closely with the Regional Operations Manager and the wider national BMS team to ensure consistent service delivery and system performance.

To be successful for this BMS Service Engineer role you must have:

  • Ability to modify Trend 963, IQVision software, and associated schematics confidently.
  • Experience with Modbus, MBus, BACnet or similar integration protocols, plus solid HVAC knowledge.
  • Strong proficiency using SET or equivalent BMS engineering tools, ideally with an electrical bias.
  • Good understanding of IT networking principles including IP configuration.

If you feel you have the necessary skills set and experience to perform this BMS Service Engineer role, and you are interested in an opportunity offering unparalleled career development, please apply now.

Customer Service Engineer (Contract) in Newcastle upon Tyne employer: Skillmatch Recruitment

As one of the largest facilities management and maintenance contractors in the UK, our client offers a dynamic work environment that prioritises employee growth and career progression. With a strong focus on innovation and collaboration, the company provides its employees with access to market-leading training and development opportunities, ensuring that you can thrive in your role as a BMS Service Engineer while contributing to impactful projects across Newcastle and beyond.
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Contact Detail:

Skillmatch Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Engineer (Contract) in Newcastle upon Tyne

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute as a BMS Service Engineer.

✨Tip Number 3

Practice your technical skills! Brush up on your knowledge of BMS platforms like Trend and Tridium/Niagara. Being able to discuss your experience with these systems confidently can set you apart from the competition.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Customer Service Engineer (Contract) in Newcastle upon Tyne

BMS Platforms
Planned Preventive Maintenance (PPM)
Trend 963
IQVision Software
Modbus
MBus
BACnet
HVAC Knowledge
SET or Equivalent BMS Engineering Tools
Electrical Bias
IT Networking Principles
IP Configuration
Collaboration Skills
Proposal and Quotation Preparation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with BMS platforms like Trend and Tridium/Niagara. We want to see how your skills match the job description, so don’t be shy about showcasing your HVAC knowledge and any relevant projects you've worked on.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the BMS Service Engineer role. Mention your experience with Modbus, BACnet, and any other integration protocols that make you stand out. We love a good story!

Showcase Your Technical Skills: Don’t forget to highlight your proficiency with SET or equivalent BMS engineering tools. If you’ve got experience modifying software or working with IT networking principles, let us know! We’re looking for someone who can hit the ground running.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at Skillmatch Recruitment

✨Know Your BMS Inside Out

Make sure you brush up on your knowledge of Building Management Systems, especially the platforms mentioned like Trend and Tridium/Niagara. Be ready to discuss how you've used these systems in past roles and any specific projects where you optimised performance.

✨Showcase Your Technical Skills

Prepare to demonstrate your proficiency with Modbus, MBus, BACnet, and HVAC systems. Think of examples where you've successfully integrated these protocols or solved technical issues, as this will show your hands-on experience and problem-solving abilities.

✨Collaboration is Key

Since the role involves working closely with the Regional Operations Manager and the national BMS team, be prepared to talk about your teamwork experiences. Share examples of how you've collaborated on projects to ensure consistent service delivery and system performance.

✨Understand Networking Principles

Brush up on your IT networking knowledge, particularly IP configuration. Be ready to explain how you've applied this understanding in previous roles, as it’s crucial for the BMS Service Engineer position.

Customer Service Engineer (Contract) in Newcastle upon Tyne
Skillmatch Recruitment
Location: Newcastle upon Tyne

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