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- Tasks: Manage contracts and ensure smooth operations while liaising with clients.
- Company: Leading facilities management contractor in the UK with growth opportunities.
- Benefits: Long-term career progression and diverse role with no two days the same.
- Why this job: Join a forward-thinking team and make a real impact in facilities management.
- Qualifications: Strong organisational skills and a customer-focused attitude required.
- Other info: Excellent opportunity for personal development and leadership growth.
The predicted salary is between 36000 - 60000 £ per year.
Our client is one of the largest facilities management and maintenance contractors in the UK, offering market leading opportunities for talented professionals looking for long term career progression. Due to an increase in upcoming projects, there is now a need for a Soft Services Contract Manager to join this highly successful and forward-thinking organisation.
We are looking for a Soft Services Contract Manager who wants to work in a diverse role where no two days are the same.
Responsibilities- To ensure that contracts are run safely and efficiently to the required standard.
- To liaise with clients and monitor site operations.
- Complete auditing and reporting showing non-conformances and remedial action taken.
- Continuation of Service Levels and all reactive tasks closed.
- Work additional to specification is agreed with client, documented, actioned and costs recovered.
- Achieve a positive safety culture on site.
- Hazards and risks are assessed prior to work commencing.
- Contracts are managed in line with specification.
- Production of monthly KPI report.
- Site is managed in line with the specification and contract.
- Ensure there are adequate materials and equipment on site.
- Ensure staffing levels are maintained and resource is available to complete tasks.
- Training is planned to meet the needs of staff.
- Work carried out matches the specification, and also customer expectations.
- Quality company image is portrayed by site based staff.
- Good organisational and time management skills.
- Strong customer/client focused attitude.
- Strong interpersonal skills and the ability to build good working relationships.
- Customer relationship and dispute management skills.
- Good verbal and written communication skills.
- Approachable for team members and client.
- People Management, development and leadership skills.
If you feel you have the necessary skills set and experience to perform this Soft Services Contract Manager role, and you are interested in an opportunity offering unparalleled career development, please apply now.
Soft Services Contract Manager in London employer: Skillmatch Recruitment Ltd
Contact Detail:
Skillmatch Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Contract Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management sector, especially those who work with soft services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific examples of how you've managed contracts and improved service levels in the past.
✨Tip Number 3
Be proactive! If you see a company you're keen on, don’t wait for them to post a job. Reach out directly through our website, express your interest, and highlight how your experience aligns with their needs.
✨Tip Number 4
Prepare for interviews by researching the company’s projects and values. Tailor your responses to show how you can contribute to their success, especially in maintaining high safety standards and client relationships.
We think you need these skills to ace Soft Services Contract Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Soft Services Contract Manager role. Highlight your relevant experience and skills that match the job description, like your organisational skills and customer-focused attitude. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this diverse role. Share specific examples of how you've managed contracts or built strong client relationships in the past. We love a good story!
Showcase Your Communication Skills: Since good verbal and written communication skills are key for this position, make sure your application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Skillmatch Recruitment Ltd
✨Know Your Contracts
Familiarise yourself with the specifics of contract management, especially in soft services. Be ready to discuss how you would ensure contracts are run safely and efficiently, and think of examples from your past experience that demonstrate your ability to manage contracts effectively.
✨Showcase Your Communication Skills
As a Soft Services Contract Manager, you'll need to liaise with clients and monitor site operations. Prepare to share instances where your strong verbal and written communication skills helped resolve issues or improve client relationships. This will show that you can build good working relationships.
✨Demonstrate Your Organisational Skills
Highlight your organisational and time management skills during the interview. Discuss how you plan and manage resources, ensuring adequate staffing levels and materials on site. Use specific examples to illustrate how you've successfully managed multiple tasks in a fast-paced environment.
✨Emphasise Safety Culture
Safety is paramount in facilities management. Be prepared to talk about how you assess hazards and risks before work commences. Share your strategies for achieving a positive safety culture on site, as this will resonate well with the company's values and expectations.