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- Tasks: Coordinate repairs, manage schedules, and ensure excellent customer service.
- Company: Dynamic company focused on efficient operations and customer satisfaction.
- Benefits: Career development opportunities and a supportive team environment.
- Why this job: Join a proactive team and make a real difference in customer experiences.
- Qualifications: Basic Microsoft skills, strong communication, and multitasking abilities.
- Other info: Perfect for those looking to grow in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
Our client is seeking a proactive and organised Repairs Coordinator to support their busy operations team. This role is ideal for someone who is confident, motivated, and able to manage multiple tasks while providing excellent customer service. You will play a key role in ensuring the smooth scheduling of engineers, timely ordering of materials, and clear communication with customers and internal teams.
The Repairs Coordinator will be responsible for:
- Engineer Scheduling: Organise, allocate, and manage daily workloads for service engineers.
- Material Ordering: Source and order required materials to support ongoing and upcoming jobs.
- Quotes & Pricing: Prepare, write up, and price customer quotations accurately and efficiently.
- Customer Service: Handle customer enquiries by phone and email, ensuring a friendly and professional experience.
- Routine Maintenance Scheduling: Contact customers to arrange planned maintenance visits.
- Emergency Call-Out Administration: Complete and process emergency call-out sheets and ensure all relevant information is captured.
- Visitor Reception: Meet and greet visitors, representing the company professionally at all times.
To be successful for this Repairs Coordinator role you must have:
- Basic working knowledge of Microsoft Word and Excel.
- Confident, proactive, and capable of using initiative and common sense.
- Strong communication skills with a customer-focused approach.
- Good organisational ability with an interest in learning and developing within the role.
- Ability to multitask in a busy environment.
If you feel you have the necessary skills set and experience to perform this Repairs Coordinator role, and you are interested in an opportunity offering unparalleled career development, please apply now.
Repairs Coordinator in Basildon employer: Skillmatch Recruitment Ltd
Contact Detail:
Skillmatch Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Coordinator in Basildon
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Since customer service is key for the Repairs Coordinator role, try role-playing common scenarios with a friend. This will help you feel more confident when handling enquiries.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks. This will demonstrate your ability to multitask effectively in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Repairs Coordinator in Basildon
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Repairs Coordinator, being organised is key! Make sure your application highlights any experience you have in managing schedules or coordinating tasks. We want to see how you can juggle multiple responsibilities like a pro!
Communicate Clearly: Strong communication skills are a must for this role. In your written application, use clear and concise language. Show us that you can convey information effectively, just like you would when handling customer enquiries.
Demonstrate Your Proactivity: We love a proactive approach! In your application, share examples of times you've taken the initiative to solve problems or improve processes. This will show us you're the motivated candidate we're looking for.
Tailor Your Application: Make your application stand out by tailoring it to the Repairs Coordinator role. Use keywords from the job description and relate your experiences directly to the responsibilities listed. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Skillmatch Recruitment Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Repairs Coordinator role. Familiarise yourself with tasks like engineer scheduling and material ordering. This will help you speak confidently about how your skills align with what they need.
✨Show Off Your Organisational Skills
Be ready to share examples of how you've successfully managed multiple tasks in the past. Whether it’s scheduling or handling customer enquiries, having specific anecdotes will demonstrate your organisational abilities and proactive nature.
✨Brush Up on Communication
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare to discuss how you would handle customer queries or manage internal communications, showcasing your customer-focused approach.
✨Demonstrate Your Initiative
Think of instances where you took the initiative in previous roles. Whether it was improving a process or resolving an issue, sharing these experiences will highlight your confidence and ability to use common sense in a busy environment.