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- Tasks: Manage client relationships and ensure their success with our innovative education solutions.
- Company: Fast-growing EdTech scale-up in vibrant Shoreditch.
- Benefits: Up to £47k salary, 9% bonus, and unlimited holiday!
- Why this job: Join a dynamic team and make a real difference in education.
- Qualifications: Experience in client management and a passion for education.
- Other info: Flexible working hours and a supportive, close-knit team environment.
The predicted salary is between 34000 - 56000 £ per year.
A young, high-growth EdTech scale-up in Shoreditch is looking for a Client Success Manager to join their close-knit team.
Location: London (Shoreditch) – 2 days a week in the office, very flexible with hours/WFH
Salary: up to £47,000 + 9% bonus (5% individual + 4% company) + Unlimited Holiday
- On average 35 days holiday (including bank holidays) with an extended Christmas break
- Hybrid working – 2 days a week in the office
Client Success Manager (Marketing/ Education) | £40k - £47k + Bonus & Ultd. holiday! employer: Skillful
Contact Detail:
Skillful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager (Marketing/ Education) | £40k - £47k + Bonus & Ultd. holiday!
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit into our close-knit team, so be ready to share how your experience aligns with our mission!
✨Tip Number 3
Showcase your success stories! When discussing your past roles, highlight specific achievements that demonstrate your ability to drive client success. Numbers and results speak volumes!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show us that you’re genuinely interested in joining our team.
We think you need these skills to ace Client Success Manager (Marketing/ Education) | £40k - £47k + Bonus & Ultd. holiday!
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Client Success Manager role. Highlight your experience in marketing and education, and don’t forget to showcase any relevant achievements that align with our mission at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about client success and how your skills can help us grow. Keep it engaging and personal – we want to get to know the real you!
Showcase Your Soft Skills: As a Client Success Manager, communication and relationship-building are key. In your application, give examples of how you've successfully managed client relationships or resolved issues in the past. We love to see those soft skills in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Skillful
✨Know Your Stuff
Make sure you understand the EdTech landscape and the specific challenges clients face in this sector. Brush up on marketing strategies that drive client success, as this will show your potential employer that you're not just familiar with the role but genuinely passionate about it.
✨Showcase Your Success Stories
Prepare a few examples of how you've successfully managed client relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how your actions led to positive outcomes for clients.
✨Ask Insightful Questions
Come prepared with questions that demonstrate your interest in the company and the role. Ask about their approach to client success, how they measure satisfaction, or what tools they use to track progress. This shows you're thinking ahead and are eager to contribute.
✨Be Yourself
Cultural fit is key in a close-knit team. Be authentic and let your personality shine through during the interview. Share your enthusiasm for education and marketing, and don’t hesitate to express why you’re excited about the opportunity to work with them.
