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- Tasks: Manage client relationships and ensure successful campaign delivery in a fast-paced environment.
- Company: Award-winning EdTech scale-up transforming university applications.
- Benefits: Up to £47k salary, 9% bonus, unlimited holiday, and a brand new MacBook.
- Why this job: Join a collaborative team making a real impact in education with excellent growth opportunities.
- Qualifications: 2+ years in client management, strong communication skills, and a knack for building relationships.
- Other info: Flexible working hours and a supportive culture focused on personal development.
The predicted salary is between 36000 - 54000 £ per year.
A young, high-growth EdTech scale-up in Shoreditch is looking for a Client Success Manager to join their close-knit team. Here’s the good stuff:
- On average 35 days holiday (including bank holidays) with an extended Christmas break
- Hybrid working – 2 days a week in the office (Wed & Thurs), flexible with hours & home setup
- Brand new MacBook and AirPods
- High-growth culture with real progression opportunities
- Development support – coaching and courses to help you thrive
- Collaborative, down-to-earth team that genuinely values its people
Who are they?
They’re an award-winning EdTech platform changing how students apply to university making it easier, smarter, and more personal. Their culture is everything: collaborative, inclusive, and built around trust and flexibility. You’ll be part of a team that celebrates progress, values impact over hierarchy, and promotes from within. They’ve grown fast, partnering with over 90 UK universities, driving 1 in 4 UK students to their platform each year, and nearing 1 million app downloads.
And who do they need?
They’re looking for someone confident, organised, and naturally good with people, who enjoys building trusted client relationships and keeping things running smoothly. You’ll own a portfolio of 15+ higher education clients, act as their main point of contact, and make sure campaigns are delivered to a high standard, especially during busy periods like Clearing.
You’ll be a trusted partner to clients, communicating clearly, solving problems quickly, and helping them get the most from the product. Alongside this, you’ll support and guide a small Client Success team, managing priorities, handling escalations, and maintaining high standards of client experience.
It’s not a sales role. It’s about relationships, detail, and trust, in a fast-growing business making a real impact in education.
So, If you have:
- 2+ years’ management experience in a client-facing or client management role
- Confidence working with senior clients and managing campaigns end to end
- Strong communication skills and a collaborative, professional approach
- The ability to juggle multiple projects without losing attention to detail
- Education or Marketing background would be a huge advantage
Then they’d love to speak with you - and so would we! Send your CV and we can set up a call to talk around the opportunity in more detail.
Contact: info@meetskillful.com / chris.manning@meetskillful.com
Client Success Manager (Marketing/ Education) | £40k - £47k + Bonus & Ultd. holiday! in City of London employer: Skillful
Contact Detail:
Skillful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager (Marketing/ Education) | £40k - £47k + Bonus & Ultd. holiday! in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the EdTech space, especially those who work at companies you admire. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since they value collaboration and trust, think of examples from your past that showcase these traits. Show them you’re a perfect fit!
✨Tip Number 3
Practice your communication skills! As a Client Success Manager, you'll need to convey ideas clearly and build relationships. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Success Manager (Marketing/ Education) | £40k - £47k + Bonus & Ultd. holiday! in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Success Manager. Highlight your experience in client management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about education and how your background aligns with our mission. Keep it friendly and professional, just like our culture at StudySmarter.
Showcase Your Communication Skills: Since this role is all about building relationships, make sure your written application reflects your strong communication skills. Be clear, concise, and engaging – we love a good story that showcases your experience!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our awesome team!
How to prepare for a job interview at Skillful
✨Know Your Clients
Before the interview, research the company’s current clients and their success stories. Understanding how they build relationships with higher education institutions will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role is all about building trusted client relationships, be prepared to discuss examples of how you've effectively communicated with clients in the past. Use specific scenarios where you solved problems or improved client satisfaction to highlight your skills.
✨Demonstrate Your Organisational Skills
The job requires juggling multiple projects, so come ready with examples of how you’ve managed competing priorities. Discuss tools or methods you use to stay organised and ensure high standards are maintained, especially during busy periods.
✨Emphasise Your Collaborative Spirit
This company values a collaborative culture, so be sure to share experiences where you worked as part of a team. Highlight how you supported colleagues or contributed to group success, showing that you align with their inclusive approach.
