Job Description
CUSTOMER SERVICE ADVISOR – MOTOR INDUSTRY
Walton-on-Thames | £30,000–£33,000 PA | 45 Hours
Are you a calm, professional and confident communicator who thrives in a busy customer service environment?
Our client is looking for an exceptional Customer Service Advisor to join a friendly and fast-paced motor industry team.
THE ROLE
You’ll be at the heart of the customer experience, responsible for:
Handling a high volume of calls professionally and efficiently
Arranging customer bookings and appointments
Organising customers to come into the business
Keeping accurate notes and updating customer records
Providing friendly, professional customer service
Managing multiple calls and tasks while remaining calm and organised
THE IDEAL CANDIDATE
Our client is looking for someone who is:
Professional and personable
Unflappable under pressure
Highly organised and efficient
Confident handling multiple calls
Excellent at communicating with customers
Comfortable working in a busy, fast-paced environment
MOTOR INDUSTRY EXPERIENCE?
THIS IS ESSENTIAL !
Experience within Service, Parts, Customer Service, Reception or a Dealership environment
WHAT'S ON OFFER?
£30,000 – £33,000 PA
45-hour working week – PAID FOR 50 HOURS!
Friendly and supportive working environment
Excellent opportunity within the motor industry
Locations
Customer Service Executive | Motor Industry in Surrey, Walton-on-Thames employer: SKILLFRAME
Join a dynamic and supportive team as a Trainee Field Engineer, where you will receive comprehensive training and the tools necessary to excel in your engineering career. With a strong focus on employee development, our company offers a vibrant work culture, competitive salary, and generous benefits including overtime opportunities and a company pension scheme. Located in Staines, you'll have the chance to work across the South East, gaining hands-on experience while providing exceptional customer service.
