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For Companies At a Glance
- Tasks: Manage finance tasks and enhance customer service through tech solutions.
- Company: Join a well-established business in the scenic Hampton Court area.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Perfect for those wanting to blend finance with customer interaction and tech innovation.
- Qualifications: CIMA qualified, strong Excel skills, and experience in a similar role required.
- Other info: Office-based role with a 9am-5.30pm schedule; negotiable salary based on experience.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Are you a dynamic Finance person with strong interpersonal skills and tech savvy?
Are you looking to develop a career within a well established business with a superb product?
If so, this could be the position for you!..
We have a long standing, well established client within the beautiful Hampton Court area, that are looking to recruit a Finance person with a difference. The ideal candidate will be CIMA qualified (newly qualified ideally) and have the ability to flag up a situation and then advise on the next stage moving forward (e.g, stock amounts, locations and what to do with excess stock etc.)
The role will report to the Managing Director and existing Management Team as well as an External Accountant.
There are 2 parts of the role:
Customer Service/Technical Administration
You will be happy to speak to customers in a friendly and very helpful manner, respond to emails from customers, perform sales order processing duties and also be able to implement and integrate an automated system/app that will enable the customer to answer questions and be guided to the right contact, enabling more staff productivity. This could be WhatsApp for example. A motivated and keen desire to implement any new systems that will raise performance levels will be highly welcomed.
Finance
You will be responsible for VAT and annual returns, monthly management reports for sales team and operations, maintenance of debtor and creditors ledgers and monitoring of spending and budgets and you will also analyse the company’s financial performance. The role will also include reviewing and approving vendor agreements, invoice updating, preparation of financial statements and management accounts, prepayments and accruals, variance analysis and preparation of cashflow reports, forecasting and planning future spending and profits. You will recommend ways to reduce costs and profits and manage the Finance Department to ensure that the finance function is operating smoothly and all work is being completed in an accurate and timely manner. You will reconcile banks GBP/Euro/USD and allocation payments from Shopify/Amazon/Paypal. Credit control and processing payroll journals (calculated by external company). Entering and paying expenses, processing and reconciling credit card statements and management reports.
The Ideal Candidate will ideally have experience in a similar accounting role and have lots of initiative to be able to assist in setting up various systems. You will have the ability to work in a fast paced and dynamic environment and the ability to organise your own workload. Sage experience is required and very strong Excel skills also.
You will also have a technical approach and be able to set up systems on TikTok shop, shopify and whatsapp, for example. Lots of iniatitive and energy required.
EXCELLENT OPPORTUNITY FOR GROWTH IN THIS ROLE.
Hours of work:
9am – 5.30pm, Monday – Friday – OFFICE BASED ONLY
£Negotiable depending on experience level.
Kingston area
Head of Finance with admin and customer service capabilities employer: SKILLFRAME
Contact Detail:
SKILLFRAME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Finance with admin and customer service capabilities
✨Tip Number 1
Familiarise yourself with the latest financial software and tools, especially Sage and Excel, as these are crucial for the role. Demonstrating your proficiency in these systems during the interview can set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will highlight your ability to blend finance with excellent interpersonal skills, which is key for this position.
✨Tip Number 3
Research the company’s current financial performance and any recent news or developments. Being knowledgeable about their business will allow you to ask insightful questions and demonstrate your genuine interest in contributing to their success.
✨Tip Number 4
Prepare to discuss your ideas for implementing automated systems that enhance productivity. Think about specific examples or technologies you could suggest, such as using WhatsApp for customer queries, to show your initiative and tech-savvy approach.
We think you need these skills to ace Head of Finance with admin and customer service capabilities
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your CIMA qualification and relevant finance experience. Emphasise your interpersonal skills and any tech-savvy abilities, especially with systems like Sage, Excel, and customer service platforms.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've implemented new systems or improved processes in previous roles, particularly in finance and customer service.
Showcase Your Initiative: Demonstrate your proactive approach by including examples of how you've taken the initiative in past positions. This could be about setting up automated systems or improving financial reporting processes.
Highlight Relevant Skills: Clearly outline your technical skills, especially in Excel and any experience with platforms like Shopify and TikTok shop. Mention your ability to analyse financial performance and manage budgets effectively.
How to prepare for a job interview at SKILLFRAME
✨Showcase Your Financial Acumen
Be prepared to discuss your experience with financial reporting, VAT, and management accounts. Highlight specific examples where you've successfully managed budgets or improved financial processes.
✨Demonstrate Customer Service Skills
Since the role involves customer interaction, be ready to share instances where you've provided exceptional customer service. Emphasise your ability to communicate effectively and handle inquiries in a friendly manner.
✨Highlight Your Tech Savviness
Discuss your experience with financial software like Sage and your proficiency in Excel. Be sure to mention any experience you have with implementing automated systems or using platforms like Shopify and WhatsApp for business purposes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding stock management and financial performance analysis. Think of scenarios where you've had to flag issues and recommend solutions, and be ready to explain your thought process.
