At a Glance
- Tasks: Diagnose, maintain, and repair plumbing systems while ensuring customer satisfaction.
- Company: Join a dynamic team focused on delivering top-notch service in plumbing.
- Benefits: Enjoy a competitive salary, generous bonuses, van, phone, and pension plan.
- Why this job: Grow your skills in a supportive environment with training and career advancement opportunities.
- Qualifications: Plumbing background with strong communication and problem-solving skills.
- Other info: Work independently and collaboratively in a vibrant service area.
The predicted salary is between 28000 - 42000 £ per year.
Our client is looking for a plumbing Service Engineer with good communication skills, who is used to working in domestic properties. The work involves servicing equipment, as well as upgrades on existing equipment, parts and services. Necessary training will be provided. They are looking for someone with a strong technical background and who is interested to grow within the company. This is a full-time permanent employment position with a generous bonus scheme.
Benefits:
- Van
- Phone
- Pension plan
The role:
- Diagnosing, maintaining, and repairing a variety of products at customers' locations
- Delivering high levels of customer service and ensuring customer satisfaction
- Managing inventory of parts and ensuring adequate stock levels
- Achieving high first-time fix rates through effective troubleshooting
- Managing your daily schedule and workload
- Completing service reports and documentation accurately
- Ensuring compliance with health and safety standards
- Maintaining the company vehicle and ensuring it adheres to company policies
- Collaborating effectively with team members while also working independently
- Changing filters when needed, delivering items when required
Skills Required:
- A working knowledge of Plumbing systems
- Plumbing, Mechanical or Electrical Engineering background
- Good Communication skills
- Well presented, this is a customer facing role
- Fault finding/analytical skills
- Full clean driving license
Education:
Not looking for formal qualifications necessarily however the candidate must be bright and quick to learn.
Geography:
Our client service area is Surrey and SW London, Hampshire, Berkshire with occasional sorties beyond.
Rewards:
For the right candidate we will be offering an excellent salary plus commission, depending on experience. Target earnings £35-40k / year.
Locations
Field Service Engineer, Plumbing background in Addlestone, Surrey employer: SKILLFRAME
Contact Detail:
SKILLFRAME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer, Plumbing background in Addlestone, Surrey
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience in plumbing or related fields before applying. This will not only boost your confidence but also give you real-life examples to discuss during interviews.
✨Tip Number 2
Brush up on your communication skills! Since this role is customer-facing, practice explaining technical concepts in simple terms. Role-playing with a friend can help you feel more comfortable when chatting with potential employers.
✨Tip Number 3
Network like a pro! Connect with professionals in the plumbing industry through LinkedIn or local meetups. You never know who might have a lead on a job or can offer valuable advice.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team and growing within the company.
We think you need these skills to ace Field Service Engineer, Plumbing background in Addlestone, Surrey
Some tips for your application 🫡
Show Off Your Plumbing Skills: Make sure to highlight your plumbing background in your application. We want to see how your technical skills can help us deliver top-notch service to our customers.
Communicate Clearly: Since this role involves a lot of customer interaction, we need to know you can communicate effectively. Use clear and concise language in your application to demonstrate your communication skills.
Be Yourself: We’re looking for someone who fits well with our team culture. Don’t be afraid to let your personality shine through in your application. Show us what makes you unique!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get back to you as soon as possible.
How to prepare for a job interview at SKILLFRAME
✨Know Your Plumbing Inside Out
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss specific systems and troubleshooting techniques you've used in the past. This will show that you have the technical background they’re looking for.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice how you communicate complex ideas simply. Think of examples where you’ve successfully resolved customer issues or improved their experience. This will highlight your ability to deliver high levels of customer service.
✨Demonstrate Your Problem-Solving Skills
Prepare to share specific instances where you diagnosed and repaired plumbing issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and ability to achieve high first-time fix rates.
✨Be Ready to Discuss Your Work Ethic
This job requires managing your own schedule and workload, so be prepared to talk about how you prioritise tasks and stay organised. Mention any tools or methods you use to keep track of inventory and service reports, as this will demonstrate your reliability and attention to detail.