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For Companies At a Glance
- Tasks: Process orders, manage customer queries, and ensure timely deliveries.
- Company: Join a growing independent company with a supportive team atmosphere.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in order processing and strong communication skills are essential.
- Other info: Enjoy a friendly work environment with room for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
An opportunity has arisen for a Senior Administrator to work for our small but expanding, independent client who are well experienced within their industry.
Responsibilities
- Processing customer orders and raising invoices.
- Processing export orders and obtaining all necessary export documentation.
- Processing “direct” orders, organising transport and raising invoices.
- Liaising with customers and warehouse to ensure timely delivery, via telephone and emails.
- Checking all warehouse and stock invoices for errors.
- Completing New Line Forms and dealing with specification requests.
- Balancing stock on a weekly basis with 2 warehouses.
- Compiling weekly sales figures.
- Manage customer complaints and ensure they are dealt with in a timely manner.
- Sending out samples, booking the courier and ensuring stock room is kept clean, tidy and fully stocked.
- Filing and archiving.
- Answering the phone and dealing with enquiries.
- General ad-hoc duties as and when requested including emptying the dishwasher, making teas and coffees and preparing the meeting room.
Qualifications
- To be considered for this role you should ideally have previous experience within an order processing role and knowledge of export documentation.
- Any Sage experience would also be a great benefit within this role.
- What is really important is a team player who can multi-task and has excellent attention to detail.
- You will have excellent communication and organisational skills and you will have the ability to work on your own initiative with working knowledge of Word and Excel.
Senior Administrator in Walton-on-Thames employer: Skillframe Ltd
Contact Detail:
Skillframe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator in Walton-on-Thames
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Senior Administrator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by practising common questions related to order processing and customer service. We recommend role-playing with a friend to boost your confidence. Remember, showcasing your attention to detail and organisational skills is key!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and skills. Use our website to find roles that suit you best. Tailor your approach to each company to show them why you’re the perfect fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your skills!
We think you need these skills to ace Senior Administrator in Walton-on-Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in order processing and export documentation. We want to see how your skills match the responsibilities listed in the job description, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Administrator role. We love seeing enthusiasm, so let us know what excites you about working with us and how you can contribute to our team.
Show Off Your Attention to Detail: Since this role requires excellent attention to detail, make sure your application is free from typos and errors. We appreciate a polished application that reflects your organisational skills and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Skillframe Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of order processing and export documentation. Familiarise yourself with common terms and procedures, as well as any specific software like Sage. This will show that you're not just a good fit for the role but also genuinely interested in it.
✨Show Off Your Communication Skills
Since the role involves liaising with customers and the warehouse, be prepared to demonstrate your communication skills. Think of examples where you've successfully managed customer complaints or coordinated with different teams. This will highlight your ability to work well under pressure.
✨Attention to Detail is Key
Given the importance of checking invoices and balancing stock, be ready to discuss how you ensure accuracy in your work. You might want to share specific strategies you use to avoid errors, such as double-checking documents or using checklists.
✨Be Ready for Ad-Hoc Tasks
This role includes some general duties like making teas and coffees or keeping the stock room tidy. Approach these tasks with a positive attitude during the interview. Mention that you're flexible and willing to pitch in wherever needed, as this shows you're a true team player.
