At a Glance
- Tasks: Deliver outstanding customer service and support a friendly team in a busy environment.
- Company: Join a welcoming team in Hampton/Twickenham with a focus on customer satisfaction.
- Benefits: Enjoy a varied role, beautiful products, and a supportive work culture.
- Other info: No experience needed; just bring your enthusiasm and work ethic!
- Why this job: Make a real difference to customers while working with an amazing team.
- Qualifications: Dependable, energetic, and customer-focused attitude is essential.
CUSTOMER-FOCUSED ALL-ROUNDER WANTED. Join an Amazing Team in Hampton / Twickenham.
Hours: 6:00am – 2:00pm, 5 days per week (Saturday work may be required).
A car and full driving licence are essential due to the location and early start times.
Love People? Love Being Busy? Our Client Wants to Meet You! Our client is looking for someone awesome to become part of their friendly, hardworking team in the Hampton/Twickenham area. No flower experience? Perfect! In fact, we’d rather you came with the right attitude than a background in floristry. Flowers can be taught. Enthusiasm, reliability and a great work ethic can’t.
What We’re Looking For:
- Turns up.
- Works hard.
- Takes pride in what they do.
- Loves helping customers.
- Enjoys being part of a supportive team.
If you’re organised, positive, proactive and don’t mind getting your day started before most people have had their first coffee, you’ll fit right in!
What You’ll Be Doing:
- Delivering outstanding customer service by phone, email and face-to-face.
- Helping with stock control and stock takes.
- Keeping everything organised with excellent administration skills.
- Assisting with physical/manual tasks in their busy wholesale environment.
- Supporting your colleagues to keep everything running smoothly.
What You’ll Get:
- A genuinely welcoming and supportive team.
- Beautiful products to work with every day.
- A varied role where no two days are the same.
- The opportunity to make a real difference to customers who rely on us every day.
Does this sound like you? If you’re dependable, energetic, customer-focused and ready to become part of a fantastic team... APPLY NOW! Our client would love you to get in touch with us.
Customer service all rounder in Twickenham employer: Skillframe Ltd
Join a dynamic team in Mitcham where your role as a Temporary 7.5 tonne Driver is not just about driving, but also about being part of a supportive work culture that values teamwork and safety. With competitive pay and flexible hours, this position offers you the chance to grow your skills in a fast-paced environment while contributing to essential construction projects across London. Enjoy the unique advantage of working locally, allowing for a better work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Customer service all rounder in Twickenham
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Skillframe Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Skillframe Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer service all rounder in Twickenham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Skillframe Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Skillframe Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Skillframe Ltd!
How to prepare for a job interview at Skillframe Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
