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- Tasks: Diagnose, maintain, and repair plumbing systems while ensuring customer satisfaction.
- Company: Join a dynamic team focused on delivering top-notch service in plumbing.
- Benefits: Enjoy a competitive salary, van, phone, pension plan, and generous bonuses.
- Why this job: Grow your skills in a supportive environment with opportunities for career advancement.
- Qualifications: Plumbing background with strong communication and problem-solving skills.
- Other info: Full-time role with training provided; work in Surrey and SW London.
The predicted salary is between 28000 - 42000 £ per year.
Our client is looking for a plumbing Service Engineer with good communication skills, who is used to working in domestic properties. The work involves servicing equipment, as well as upgrades on existing equipment, parts and services. Necessary training will be provided. They are looking for someone with a strong technical background and who is interested to grow within the company. This is a full-time permanent employment position with a generous bonus scheme.
Benefits:
- Van
- Phone
- Pension plan
The role:
- Diagnosing, maintaining, and repairing a variety of products at customers' locations
- Delivering high levels of customer service and ensuring customer satisfaction
- Managing inventory of parts and ensuring adequate stock levels
- Achieving high first-time fix rates through effective troubleshooting
- Managing your daily schedule and workload
- Completing service reports and documentation accurately
- Ensuring compliance with health and safety standards
- Maintaining the company vehicle and ensuring it adheres to company policies
- Collaborating effectively with team members while also working independently
- Changing filters when needed, delivering items when required
Skills Required:
- A working knowledge of Plumbing systems
- Plumbing, Mechanical or Electrical Engineering background
- Good Communication skills
- Well presented, this is a customer facing role
- Fault finding/analytical skills
- Full clean driving license
Education:
Not looking for formal qualifications necessarily however the candidate must be bright and quick to learn.
Geography:
Our client service area is Surrey and SW London, Hampshire, Berkshire with occasional sorties beyond.
Rewards:
For the right candidate we will be offering an excellent salary plus commission, depending on experience. Target earnings £35-45K / year.
Field Service Engineer - Plumbing background required in Surrey employer: Skillframe Ltd
Contact Detail:
Skillframe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Plumbing background required in Surrey
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is customer-facing, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to get comfortable discussing your plumbing experience and how you handle customer interactions.
✨Tip Number 3
Show off your troubleshooting skills! Be ready to discuss specific examples where you've diagnosed and fixed plumbing issues. Highlighting your analytical skills will demonstrate your capability to achieve those high first-time fix rates they’re after.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer - Plumbing background required in Surrey
Some tips for your application 🫡
Show Off Your Plumbing Skills: Make sure to highlight your plumbing background in your application. We want to see how your technical skills can help us deliver top-notch service to our customers.
Communicate Clearly: Since this role involves a lot of customer interaction, we need to know you can communicate effectively. Use clear and concise language in your application to demonstrate your communication skills.
Be Yourself: We’re looking for someone who fits well with our team culture. Don’t be afraid to let your personality shine through in your application. Show us what makes you unique!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get back to you promptly!
How to prepare for a job interview at Skillframe Ltd
✨Know Your Plumbing Inside Out
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss specific systems and troubleshooting techniques you've used in the past. This will show that you have the technical background they’re looking for.
✨Show Off Your Communication Skills
Since this role is customer-facing, practice how you communicate complex ideas simply. Think of examples where you’ve successfully interacted with customers or resolved issues. This will highlight your ability to deliver high levels of customer service.
✨Demonstrate Your Problem-Solving Skills
Prepare to share specific instances where you diagnosed and repaired plumbing issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and ability to achieve high first-time fix rates.
✨Be Ready to Discuss Your Work Ethic
Talk about how you manage your daily schedule and workload. They’ll want to know you can work independently while also collaborating with team members. Share examples of how you’ve maintained inventory and ensured compliance with health and safety standards.