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For Companies At a Glance
- Tasks: Process orders, manage customer relations, and ensure timely deliveries in a friendly team.
- Company: Expanding independent client with a supportive and collaborative work environment.
- Benefits: Competitive salary and opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact in a growing company.
- Qualifications: Experience in order processing and strong communication skills are essential.
- Other info: Enjoy a variety of tasks in a fun, team-oriented atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
An opportunity has arisen for a Senior Administrator to work for our small but expanding, independent client who are well experienced within their industry.
The Role:
- Working within a small and friendly team and reporting to the Operations Director your duties will include but aren’t limited to:
- Processing customer orders and raising invoices.
- Processing export orders and obtaining all necessary export documentation.
- Processing “direct” orders, organising transport and raising invoices.
- Liaising with customers and warehouse to ensure timely delivery, via telephone and emails.
- Checking all warehouse and stock invoices for errors.
- Completing New Line Forms and dealing with specification requests.
- Balancing stock on a weekly basis with 2 warehouses.
- Compiling weekly sales figures.
- Managing customer complaints and ensuring they are dealt with in a timely manner.
- Sending out samples, booking the courier and ensuring stock room is kept clean, tidy and fully stocked.
- Filing and archiving.
- Answering the phone and dealing with enquiries.
- General adhoc duties as and when requested including emptying the dishwasher, making teas and coffees and preparing the meeting room.
To be considered for this role you should ideally have previous experience within an order processing role and knowledge of export documentation. Any Sage experience would also be a great benefit within this role. What is really important is a team player who can multi-task and has excellent attention to detail. You will have excellent communication and organisational skills and you will have the ability to work on your own initiative with working knowledge of Word and Excel.
Locations
Senior Administrator in Surrey, Walton-on-Thames employer: Skillframe Ltd
Contact Detail:
Skillframe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator in Surrey, Walton-on-Thames
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Senior Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to order processing and customer service. We recommend role-playing with a friend to get comfortable. The more you rehearse, the more confident you'll feel when it’s showtime!
✨Tip Number 3
Show off your skills! Bring examples of your previous work, especially anything related to export documentation or invoicing. This will help you stand out and demonstrate your attention to detail and organisational skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Administrator in Surrey, Walton-on-Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in order processing and export documentation. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our small but friendly team. Mention your attention to detail and communication skills, as these are key for the Senior Administrator role.
Showcase Your Team Spirit: We love team players! In your application, share examples of how you've worked collaboratively in previous roles. Highlight any experiences where you’ve juggled multiple tasks or helped resolve customer complaints.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Skillframe Ltd
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Senior Administrator. Brush up on order processing, export documentation, and any relevant software like Sage. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Team Spirit
Since this role involves working within a small team, be prepared to discuss your experience as a team player. Share examples of how you've collaborated with others, managed customer complaints, or contributed to a positive work environment. This will highlight your ability to fit into their friendly culture.
✨Attention to Detail is Key
Given the nature of the job, attention to detail is crucial. During the interview, mention specific instances where your meticulousness made a difference, whether it was catching an error in an invoice or ensuring timely deliveries. This will demonstrate that you take pride in your work.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, how they handle busy periods, or what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to their success.
