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- Tasks: Manage client accounts, process payments, and ensure financial accuracy.
- Company: Dynamic lettings agency in Teddington with a supportive team.
- Benefits: Flexible 25-hour work week and competitive pay at £18 per hour.
- Other info: Great opportunity for career growth and professional development.
- Why this job: Join a growing team and develop your finance skills in a vibrant environment.
- Qualifications: Experience with accounting software and strong organisational skills.
The predicted salary is between 36000 - 40000 £ per year.
The Residential Lettings Client Account Manager is responsible for the accurate management of client, contractor, tenant, and office accounts. This role ensures timely processing of rental income, payments, statements, and financial reports, while maintaining compliance with internal procedures and statutory requirements. The position also provides key support to the Bookkeeper and Senior Management through reporting and account administration.
Key Responsibilities & Duties
- Post daily rental income received into the accounting system.
- Add and process contractor invoices accurately and in a timely manner.
- Raise client statements and contractor remittances.
- Process client and contractor payments, including manual bank transfers, automated payments, and cheque payments.
- Set up new tenancy rental charges and receipts to correctly establish new tenancy accounts on Alto.
- Process the return of tenant deposits in line with company procedures.
- Raise management fee charges on a weekly or monthly basis as required.
- Raise additional charges and process credit notes when applicable.
- Liaise directly with clients and contractors to resolve any account-related queries or issues.
- Provide clients with Year End Income & Expenditure Reports.
- Supply HMRC with required data relating to overseas tax obligations.
- Manage the banking of cheques.
- Liaise closely with the Lettings and Property Management departments to chase outstanding payments.
- Ensure all financial data is accurately and fully input into the database and accounting systems.
General Administration
- Carry out general office administration, including filing, photocopying, scanning, and email correspondence.
- Prepare and process documents and letters as required.
Key Skills & Attributes
- Proficient in Alto accounting software and Microsoft Office applications.
- Strong attention to detail and accuracy.
- Excellent organisational and time management skills.
- Confident communicator with clients, contractors, and internal teams.
- Ability to work independently and manage multiple priorities.
- Good understanding of accounting processes and financial reporting.
Residential Lettings Client Account Manager - 25 hours per week employer: Skillframe Ltd
Contact Detail:
Skillframe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Lettings Client Account Manager - 25 hours per week
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and finance sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to client account management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work, especially if you've managed accounts or dealt with financial reporting. This will help you stand out during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Residential Lettings Client Account Manager - 25 hours per week
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Residential Lettings Client Account Manager role. Highlight your experience with accounting software like Alto and any relevant financial reporting skills. We want to see how your background fits perfectly with what we need!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our requirements. Don’t forget to mention your attention to detail and organisational skills – they’re key for us!
Showcase Your Communication Skills: As a Client Account Manager, you'll be liaising with clients and contractors regularly. In your application, give examples of how you've effectively communicated in past roles. We love seeing confident communicators who can handle queries with ease!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Skillframe Ltd
✨Know Your Numbers
Brush up on your accounting knowledge, especially related to rental income and financial reporting. Be ready to discuss how you would manage client accounts and handle contractor invoices, as this will show your understanding of the role.
✨Familiarise Yourself with Alto
Since proficiency in Alto accounting software is crucial, make sure you know the basics and can talk about your experience with it. If you’ve used similar software, be prepared to explain how those skills transfer to Alto.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, so think of examples from your past work where your attention to detail made a difference. Whether it’s catching an error in a report or ensuring compliance with procedures, have a story ready.
✨Prepare for Client Interactions
As a Residential Lettings Client Account Manager, you'll need to communicate effectively with clients and contractors. Prepare to discuss how you would handle account-related queries and any challenging situations you've faced in the past.