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- Tasks: Support customer bookings, coordinate with subcontractors, and manage service appointments.
- Company: Join a dynamic team focused on delivering exceptional customer service.
- Benefits: Part-time hours with a flexible schedule; great work-life balance.
- Why this job: Perfect for organised individuals who thrive in a fast-paced environment and love helping others.
- Qualifications: 2 years of admin experience preferred; strong customer service skills essential.
- Other info: On-site role in Twickenham, working Mondays and Fridays from 9am to 5pm.
The predicted salary is between 24000 - 36000 £ per year.
Our client is seeking a highly organised and motivated Office Administrator to join their team. In this role, you will support the customer booking process, coordinate with subcontractors, and schedule service engineer appointments. You will be responsible for preparing quotations, customer reports (such as risk assessments), and contractors’ monthly service schedules/diaries. Additionally, you'll assist with invoicing and general paperwork. While accounting experience is a plus, it is not required. You will serve as the first point of contact for customer queries, handle orders, and process customer payments efficiently. Strong organisational skills and the ability to manage tasks under pressure are essential. The ideal candidate will have at least 2 years of experience as an Administrator and demonstrate excellent customer service skills.
Part Time ONLY: Mondays and Fridays, 9am - 5pm On Site Only Twickenham
Office Administrator employer: Skillframe Ltd
Contact Detail:
Skillframe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools commonly used in office administration, such as scheduling software and invoicing systems. This knowledge will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. Be ready to discuss these experiences during any interviews to showcase your ability to thrive under pressure.
✨Tip Number 3
Since customer service is a key part of this role, think of specific instances where you provided excellent service or resolved customer issues effectively. Sharing these stories can help you stand out as a candidate who truly understands the importance of customer satisfaction.
✨Tip Number 4
Network with current or former employees in similar roles to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the application process.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and any relevant experience as an Administrator. Include specific examples of how you've managed tasks under pressure and provided excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your previous experience aligns with the role, particularly in supporting customer booking processes and handling queries.
Highlight Relevant Skills: In your application, emphasise your ability to coordinate with subcontractors and manage schedules. Mention any experience with invoicing or preparing reports, even if it's not extensive.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Office Administrator role.
How to prepare for a job interview at Skillframe Ltd
✨Showcase Your Organisational Skills
As an Office Administrator, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've managed multiple tasks or projects in the past, especially under pressure.
✨Demonstrate Customer Service Excellence
Since you'll be the first point of contact for customer queries, highlight your experience in providing excellent customer service. Share anecdotes that illustrate your ability to handle difficult situations or resolve customer issues effectively.
✨Familiarise Yourself with the Role's Responsibilities
Review the job description thoroughly and understand the key responsibilities, such as preparing quotations and managing schedules. Be ready to discuss how your previous experience aligns with these tasks.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, the tools they use for scheduling, or how success is measured in this position.
