Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client accounts, process payments, and ensure financial accuracy.
- Company: Dynamic lettings agency in Teddington with a supportive team.
- Benefits: Flexible 25-hour work week and competitive pay at £18 per hour.
- Other info: Opportunity for growth and development in a fast-paced environment.
- Why this job: Join a vibrant team and gain valuable experience in finance and property management.
- Qualifications: Experience with accounting software and strong organisational skills.
The predicted salary is between 36000 - 40000 £ per year.
The Residential Lettings Client Account Manager is responsible for the accurate management of client, contractor, tenant, and office accounts. This role ensures timely processing of rental income, payments, statements, and financial reports, while maintaining compliance with internal procedures and statutory requirements. The position also provides key support to the Bookkeeper and Senior Management through reporting and account administration.
Key Responsibilities & Duties
- Post daily rental income received into the accounting system.
- Add and process contractor invoices accurately and in a timely manner.
- Raise client statements and contractor remittances.
- Process client and contractor payments, including manual bank transfers, automated payments, and cheque payments.
- Set up new tenancy rental charges and receipts to correctly establish new tenancy accounts on Alto.
- Process the return of tenant deposits in line with company procedures.
- Raise management fee charges on a weekly or monthly basis as required.
- Raise additional charges and process credit notes when applicable.
- Liaise directly with clients and contractors to resolve any account-related queries or issues.
- Provide clients with Year End Income & Expenditure Reports.
- Supply HMRC with required data relating to overseas tax obligations.
- Manage the banking of cheques.
- Liaise closely with the Lettings and Property Management departments to chase outstanding payments.
- Ensure all financial data is accurately and fully input into the database and accounting systems.
General Administration
- Carry out general office administration, including filing, photocopying, scanning, and email correspondence.
- Prepare and process documents and letters as required.
Key Skills & Attributes
- Proficient in Alto accounting software and Microsoft Office applications.
- Strong attention to detail and accuracy.
- Excellent organisational and time management skills.
- Confident communicator with clients, contractors, and internal teams.
- Ability to work independently and manage multiple priorities.
- Good understanding of accounting processes and financial reporting.
Residential Lettings Client Account Manager - 25 hours per week in London employer: Skillframe Ltd
Contact Detail:
Skillframe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Lettings Client Account Manager - 25 hours per week in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and finance sectors. Attend local events or join online groups where you can meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to client account management. Think about how you can showcase your attention to detail and organisational skills. We want you to shine when you get that chance to impress!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills. Tailor your approach to each company to show you’re genuinely interested!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit.
We think you need these skills to ace Residential Lettings Client Account Manager - 25 hours per week in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing accounts and financial reporting. We want to see how your skills match the role, so don’t be shy about showcasing your expertise with accounting software like Alto!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Residential Lettings Client Account Manager position. Share specific examples of how you've successfully managed client accounts or resolved financial queries in the past.
Show Off Your Attention to Detail: In this role, accuracy is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application reflects their attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Skillframe Ltd
✨Know Your Numbers
Brush up on your accounting knowledge, especially related to rental income and financial reporting. Be ready to discuss how you would manage client accounts and ensure accuracy in processing payments and statements.
✨Familiarise Yourself with Alto
Since proficiency in Alto accounting software is key for this role, make sure you understand its functionalities. If possible, practice using the software or watch tutorials to get a feel for it before the interview.
✨Showcase Your Communication Skills
As a Residential Lettings Client Account Manager, you'll need to liaise with clients and contractors regularly. Prepare examples of how you've effectively resolved account-related queries in the past, highlighting your confident communication style.
✨Demonstrate Your Organisational Skills
This role requires excellent time management and the ability to juggle multiple priorities. Think of specific instances where you've successfully managed competing tasks and be ready to share those stories during your interview.