At a Glance
- Tasks: Support sales, assist in product manufacturing, and engage with customers.
- Company: Exciting electronics business with endless career opportunities.
- Benefits: Free drinks, 20 days leave, bonuses, and professional training.
- Other info: Join a friendly team and enjoy hands-on experience in a thriving industry.
- Why this job: Perfect for tech enthusiasts eager to learn and grow in a dynamic environment.
- Qualifications: Interest in electronics, GCSE/A Level in Physics or related subjects.
The predicted salary is between 20000 - 25000 £ per year.
Location: Woking area
Hours: 8.30am - 5.30pm, in person
Salary: T.B.C
Our client is a fabulous business within the Electronics industry. They have an opportunity for someone who has an interest in electronics and science, production and business management. This role could suit a recent college leaver or someone who has left university after the first year, deciding to get into a great career and advance their career path. The opportunities within this business are unlimited. They like people who are practical, keen to learn and progress.
A GCSE or A Level in Physics or a science-related subject would be great. If you are interested in optics, electronics and have a technical mind and love to 'TINKER' with electronics (amateur radios, building of e-scooters, for example), then this could be the role for you.
Technical training will be provided on an ongoing basis but the emphasis is to use the technical knowledge gained to find solutions and recommendations for the customers from the UK scientific research communities. The role will require engagement in a business environment to technically find solutions suitable for the customer requirements.
Main responsibilities:
- Support the sales team in their daily sales activities to produce sales quotations, and to interact with customers in pre/post sales enquiries and to follow up with sales enquiries.
- Assist in the manufacturing of products (assembly, soldering etc).
- Provide support in customer communications and emails and support the organisation at the attendance of trade shows, conferences and product demonstrations.
What they need from you:
- Eager to learn and grow within the role, develop and build on current skills.
- Ability to identify customers' problems, consult and search for a solution.
- Good time management, independent and self-starting.
- Excellent computer and project management skills, including MS Office.
- Team orientated.
- Happy to assist in various areas of the business, jumping in hands-on when required.
What they will offer you:
- Very varied and demanding job with development potential.
- Friendly and motivated team.
- Free drinks.
- 20 days annual leave + bank holidays.
- Discretionary company bonus based on company success.
- Free parking.
- Professional training.
Technical Support: Electronics in Knaphill employer: Skillframe Ltd
Our client is an exceptional employer in the Electronics industry, located in the Woking area, offering a dynamic work environment where employees are encouraged to learn and grow. With a strong emphasis on professional development, a friendly team culture, and unique opportunities to engage with cutting-edge technology, this role is perfect for those eager to kickstart their career in a supportive setting. Employees enjoy benefits such as free drinks, 20 days of annual leave plus bank holidays, and a discretionary bonus, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support: Electronics in Knaphill
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Skillframe Ltd value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Skillframe Ltd a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Skillframe Ltd!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Skillframe Ltd.
We think you need these skills to ace Technical Support: Electronics in Knaphill
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Skillframe Ltd!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Skillframe Ltd
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
