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- Tasks: Provide top-notch customer service and coordinate pet export logistics.
- Company: Fabulous organisation passionate about pets and customer care.
- Benefits: Friendly work environment, Monday to Friday hours, and pet cuddles!
- Why this job: Combine your love for animals with excellent customer service skills.
- Qualifications: Air freight experience and a full UK driving licence required.
- Other info: Join a team that values animal welfare and customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
Are you a pet lover with a friendly personality? Do you have a passion for providing excellent customer service?
Our client is a fabulous organisation seeking a Customer Service Agent to provide top-notch customer service to clients, addressing inquiries and resolving issues related to pet exports.
You will be responsible for coordinating the logistics of exporting pets, ensuring all paperwork and processes are handled efficiently. You will occasionally drive the company van to drop off pets at Heathrow Airport. You will collaborate with team members to ensure seamless operations and excellent customer experiences.
- Air freight experience required
- A genuine love for animals and a friendly, approachable demeanour
- FULL UK DRIVING LICENCE with the ability to drive the small company van as rarely needed
Note: Due to the nature of the job, a love for animals is essential, as you will be working in an environment with pets present, so no allergies, please but lots of pet cuddles.
Export Customer Service Specialist in Hounslow employer: Skillframe Ltd
Contact Detail:
Skillframe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Customer Service Specialist in Hounslow
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they relate to pet care. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve issues or answer inquiries about pet exports. Role-playing with a friend can help you feel more confident during the interview.
✨Tip Number 3
Show off your love for animals! Share personal stories or experiences that highlight your passion for pets. This will resonate well with the hiring team and demonstrate that you’re a perfect fit for their culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always here to support you throughout the process, so don’t hesitate to reach out if you need any help!
We think you need these skills to ace Export Customer Service Specialist in Hounslow
Some tips for your application 🫡
Show Your Passion for Pets: Make sure to highlight your love for animals in your application. We want to see that you genuinely care about pets and their well-being, as this is a key part of the role!
Tailor Your Experience: When detailing your previous roles, focus on any customer service or logistics experience you have. We’re looking for how your background aligns with providing top-notch service and handling paperwork efficiently.
Be Friendly and Approachable: Your personality matters! Use a friendly tone in your application to reflect the approachable demeanour we value. We want to get a sense of your character right from the start.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Skillframe Ltd
✨Show Your Love for Animals
Make sure to express your genuine passion for pets during the interview. Share any personal experiences you have with animals, whether it's volunteering at shelters or simply being a pet owner. This will help demonstrate that you truly understand the importance of providing excellent service in a pet-related environment.
✨Know the Logistics Inside Out
Brush up on your knowledge of air freight and the logistics involved in exporting pets. Be prepared to discuss any relevant experience you have in this area. Showing that you understand the processes and paperwork required will set you apart as a candidate who is ready to hit the ground running.
✨Practice Your Customer Service Skills
Think of examples from your past roles where you provided exceptional customer service. Prepare to discuss how you handled difficult situations or resolved customer inquiries effectively. This will showcase your friendly personality and ability to maintain a positive experience for clients.
✨Be Ready to Drive
Since you'll occasionally need to drive the company van, ensure you have your full UK driving licence ready to discuss. If you have any previous driving experience related to work, mention it! This shows you're not only capable but also willing to take on all aspects of the role.