At a Glance
- Tasks: Manage finance and customer service operations, including reporting and invoicing.
- Company: Join a dynamic team supporting UK & US businesses in financial management.
- Benefits: Competitive salary of £30,000 and opportunities for professional growth.
- Why this job: Be part of a fast-paced environment where your initiative can shine and impact the company.
- Qualifications: 3+ years in accounting, experience with Sage & Excel preferred.
- Other info: Located in the scenic Hampton Court area.
Finance & Customer Service Manager
Job Description
Reporting into the Managing Director, working alongside existing management team the role will entail the following:
Reporting to Managing Director and external chartered accountant
Sale order processing
Knowledge of Sage 50/200 would be preferred
Vat returns and annual returns
Monthly management reports for sales team & operations
Review and approve vendor agreements
Maintain debtor & creditors ledgers
Cover both our UK & US businesses
Invoice updating & processing
Prepare financial statements and management accounts
Monitor spending and budgets
Variance analysis and preparing cashflow reports
Analyse the company’s financial performance
Forecast and plan future spending and profits
Recommend ways to reduce costs and increase profits
Manage the finance dept to ensure that the finance function is operating smoothly and all work is being completed to an accurate and timely manner
Week and month end reporting
Reconcile Banks GBP/EUR/USD
Allocate payments from Shopify/Amazon/PayPal
Credit Control
Supplier Invoices and payment runs
Processing Payroll journals – calculated by external company, entering and paying expenses, processing and reconciling credit card statements and management reports
Prepayments and accruals
The Ideal Candidate:
Ideally a minimum of 3 years experience in a similar accounting role and you will also be able to have lots of initiative in helping to set up various systems.
Sage & Excel
The ability to work in a fast paced and dynamic environment.
Ability to organise your own workload.
Qualified or part qualified CIMA/ACCA/ACA (Advantageous)
£30.000P.A.
Hampton Court Area
Finance/Customer Service Manager employer: Skillframe Ltd
Contact Detail:
Skillframe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance/Customer Service Manager
✨Tip Number 1
Make sure to familiarize yourself with Sage 50/200, as this knowledge is preferred for the role. Consider taking an online course or tutorial to boost your confidence and skills in using these accounting software.
✨Tip Number 2
Highlight your experience in managing financial reports and budgets during your conversations. Be prepared to discuss specific examples of how you've successfully monitored spending and improved financial performance in previous roles.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment by sharing stories of how you've effectively organized your workload and met tight deadlines. This will show that you can thrive under pressure, which is crucial for this position.
✨Tip Number 4
If you have any qualifications like CIMA, ACCA, or ACA, make sure to mention them during your discussions. Even if you're part qualified, showcasing your commitment to professional development can set you apart from other candidates.
We think you need these skills to ace Finance/Customer Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance and customer service management. Emphasize your familiarity with Sage 50/200, VAT returns, and financial reporting.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the company's needs. Mention your initiative in setting up systems and your ability to work in a fast-paced environment.
Highlight Relevant Experience: Clearly outline your previous roles that relate to finance and customer service. Include specific examples of how you've managed budgets, processed invoices, or improved financial performance.
Showcase Your Qualifications: If you have qualifications like CIMA, ACCA, or ACA, make sure to mention them prominently. This will demonstrate your commitment to the field and enhance your application.
How to prepare for a job interview at Skillframe Ltd
✨Showcase Your Financial Expertise
Be prepared to discuss your experience with financial reporting, VAT returns, and management accounts. Highlight specific examples from your previous roles where you successfully managed budgets or improved financial processes.
✨Demonstrate Knowledge of Relevant Software
Since knowledge of Sage 50/200 is preferred, make sure to mention your experience with these systems. If you have used similar software, explain how those skills can transfer to this role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of scenarios where you had to manage competing priorities or resolve financial discrepancies, and be ready to share your thought process.
✨Emphasize Your Initiative and Leadership Skills
The role requires someone who can take initiative in setting up systems. Share examples of how you've led projects or implemented new processes in your past roles, showcasing your ability to drive improvements.