Finance/Customer Service Manager
Finance/Customer Service Manager

Finance/Customer Service Manager

West Molesey Full-Time 32500 £ / year No home office possible
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At a Glance

  • Tasks: Manage finance and customer service operations, including reporting and invoicing.
  • Company: Join a dynamic team supporting UK and US businesses.
  • Benefits: Competitive salary of £30,000 and opportunities for professional growth.
  • Why this job: Be part of a fast-paced environment where your financial insights drive success.
  • Qualifications: 3+ years in accounting, Sage & Excel skills preferred, CIMA/ACCA/ACA advantageous.
  • Other info: Located in the Hampton Court area, ideal for proactive candidates.

Finance & Customer Service Manager

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Job Description
Reporting into the Managing Director, working alongside existing management team the role will entail the following:
· Reporting to Managing Director and external chartered accountant
· Sale order processing
· Knowledge of Sage 50/200 would be preferred
· Vat returns and annual returns
· Monthly management reports for sales team & operations
· Review and approve vendor agreements
· Maintain debtor & creditors ledgers
· Cover both our UK & US businesses
· Invoice updating & processing
· Prepare financial statements and management accounts
· Monitor spending and budgets
· Variance analysis and preparing cashflow reports
· Analyse the company\’s financial performance
· Forecast and plan future spending and profits
· Recommend ways to reduce costs and increase profits
· Manage the finance dept to ensure that the finance function is operating smoothly and all work is being completed to an accurate and timely manner
· Week and month end reporting
· Reconcile Banks GBP/EUR/USD
· Allocate payments from Shopify/Amazon/PayPal
· Credit Control
· Supplier Invoices and payment runs
· Processing Payroll journals – calculated by external company, entering and paying expenses, processing and reconciling credit card statements and management reports
· Prepayments and accruals
The Ideal Candidate:
Ideally a minimum of 3 years experience in a similar accounting role and you will also be able to have lots of initiative in helping to set up various systems.
Sage & Excel
The ability to work in a fast paced and dynamic environment.
Ability to organise your own workload.
Qualified or part qualified CIMA/ACCA/ACA (Advantageous)
£30.000P.A.
Hampton Court Area

Finance/Customer Service Manager employer: Skillframe Ltd

As a Finance/Customer Service Manager at our company, you will thrive in a dynamic and supportive work environment that values initiative and innovation. Located in the picturesque Hampton Court area, we offer competitive salaries, opportunities for professional growth, and a collaborative culture that encourages teamwork and personal development. Join us to make a meaningful impact while enjoying the unique advantages of working in a vibrant community.
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Contact Detail:

Skillframe Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Finance/Customer Service Manager

Tip Number 1

Familiarize yourself with Sage 50/200, as this software is preferred for the role. Consider taking an online course or watching tutorials to boost your confidence and demonstrate your initiative during the interview.

Tip Number 2

Brush up on your knowledge of VAT returns and annual returns. Being able to discuss these topics in detail will show that you are well-prepared and understand the financial responsibilities of the position.

Tip Number 3

Prepare to discuss your experience with variance analysis and cash flow reports. Think of specific examples from your past roles where you successfully managed budgets or improved financial performance.

Tip Number 4

Highlight your ability to work in a fast-paced environment by sharing relevant experiences. Employers value candidates who can adapt quickly and manage their workload effectively, so be ready to provide examples.

We think you need these skills to ace Finance/Customer Service Manager

Financial Reporting
Customer Service Management
Sage 50/200
VAT Returns
Annual Returns
Management Accounting
Debtor and Creditor Management
Invoice Processing
Budget Monitoring
Variance Analysis
Cashflow Forecasting
Cost Reduction Strategies
Team Management
Bank Reconciliation
Credit Control
Supplier Invoice Management
Payroll Processing
Prepayments and Accruals
Excel Proficiency
Initiative and Problem-Solving Skills
Organizational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in finance and customer service management. Emphasize your familiarity with Sage 50/200, VAT returns, and financial reporting, as these are key aspects of the role.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples from your past work that demonstrate your ability to manage finances, prepare reports, and improve processes.

Highlight Relevant Skills: Clearly outline your skills in financial analysis, budget monitoring, and cash flow forecasting. Mention your proficiency in Excel and any experience with credit control or payroll processing.

Showcase Initiative: Since the role requires setting up various systems, provide examples of how you've taken initiative in previous roles to improve efficiency or implement new processes. This will show that you can thrive in a fast-paced environment.

How to prepare for a job interview at Skillframe Ltd

Showcase Your Financial Expertise

Be prepared to discuss your experience with financial reporting, VAT returns, and management accounts. Highlight specific examples where you've successfully managed budgets or improved financial processes.

Demonstrate Knowledge of Sage

Since knowledge of Sage 50/200 is preferred, make sure to mention any relevant experience you have with this software. If you’ve used similar accounting systems, explain how those skills can transfer to Sage.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of scenarios where you had to manage tight deadlines or resolve discrepancies in financial reports.

Highlight Your Initiative

The role requires someone who can take initiative in setting up systems. Be ready to share examples of how you've proactively improved processes or implemented new systems in previous roles.

Finance/Customer Service Manager
Skillframe Ltd
S
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