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- Tasks: Manage diaries, schedule customer visits, and handle invoicing and payments.
- Company: Join a dynamic team in a supportive office environment.
- Benefits: Competitive salary, quarterly bonuses, and full training provided.
- Why this job: Perfect for those who love organisation and helping customers succeed.
- Qualifications: Strong communication skills and computer literacy required.
- Other info: Office-based role with a Monday to Friday schedule.
The predicted salary is between 20800 - 26000 £ per year.
Our client is seeking a good administrator who can also be responsible for diary management for 2 company drivers. You will use a CRM database which produces reports each month of approximately 300 customers who need their machines serviced. You will make contact with the customers and arrange suitable dates for a visit. You will also be able to route plan using Google Maps to ensure the most effective routes.
You will take payments over the phone and also invoice using Xero and an in-house package. You will also be responsible for answering calls, general administration, post and stationery orders.
The successful candidate will have a confident telephone manner, ability to work to daily and monthly targets, and have superb customer service skills. You will have clear and concise communication skills in order to relay instructions, and you will be computer literate with accurate data entry skills. Full training will be given on the systems used.
Office Based: Monday - Friday, 9am - 6pm. £26,000 P.A. + Quarterly bonus. West Byfleet.
Administrator/Scheduler in England employer: Skillframe Ltd
Contact Detail:
Skillframe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/Scheduler in England
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls and payments, we recommend doing mock calls with a friend. This will boost your confidence and help you nail that confident telephone manner they’re looking for.
✨Tip Number 3
Brush up on your CRM and invoicing skills! Familiarise yourself with systems like Xero and any CRM software. We can help you find resources to get up to speed quickly, so you can impress them with your tech-savviness.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrator/Scheduler in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration and diary management. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Show Off Your Communication Skills: Since you'll be dealing with customers and making calls, it’s important to demonstrate your confident telephone manner. Use clear and concise language in your application to reflect this skill.
Highlight Your Tech Savvy: Mention any experience you have with CRM databases, Xero, or similar software. We’re looking for someone who can hit the ground running, so showing your computer literacy will definitely work in your favour!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Skillframe Ltd
✨Know Your CRM Basics
Familiarise yourself with CRM systems, as you'll be using one in the role. Brush up on how to generate reports and manage customer data. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Practice Your Telephone Skills
Since a confident telephone manner is key, practice answering calls and making arrangements. You could role-play with a friend or family member to simulate real scenarios. This will help you feel more comfortable during the interview when discussing your communication skills.
✨Route Planning Know-How
Get familiar with Google Maps and how to plan effective routes. You might even want to try planning a few routes for fun! Being able to discuss this knowledge in your interview will demonstrate your problem-solving skills and attention to detail.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer. This will highlight your ability to meet the company's expectations for superb customer service.