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- Tasks: Engage with customers, manage accounts, and support finance operations.
- Company: Join a well-established client in the beautiful Hampton Court area.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Why this job: Be part of a dynamic team and enhance your finance skills while making an impact.
- Qualifications: Prior accounting experience and proficiency in Sage & Excel are essential.
- Other info: Office-based role with working hours from 9am to 5.30pm, Monday to Friday.
The predicted salary is between 30000 - 35000 £ per year.
Accounts/Customer Service Representative in the Hampton Court Area! If you are a dynamic individual with a knack for finance, strong interpersonal skills, and tech-savviness, this could be the perfect opportunity for you! Our well-established client in the scenic Hampton Court area is seeking a Finance person with a unique flair. In this role, you\’ll work alongside a fantastic team, embracing a variety of tasks from accounts management to sales admin and customer service. Reporting to the Managing Director and the Management Team, as well as an External Accountant, this role encompasses two key aspects: Customer Service/Technical Administration: – Engage with customers in a friendly and helpful manner – Handle customer emails and process sales orders – Implement an automated system/app for streamlined customer interactions – Support staff productivity through effective system integration Finance: – Manage VAT and annual returns, monthly reports, and financial analysis – Maintain debtor and creditors ledgers, monitor budgets, and assess financial performance – Oversee vendor agreements, financial statements, and cashflow reports – Recommend cost-saving measures and ensure smooth finance operations The ideal candidate will bring prior accounting experience, a proactive approach to system setup, and proficiency in Sage & Excel. This role offers an excellent opportunity for professional growth in a dynamic environment. Work Hours: 9am – 5.30pm, Monday to Friday (Office-based only) Salary: £30,000 – £35,000 per annum Don\’t miss out on this exciting opportunity to excel in your career! Finance CustomerService CareerGrowth
Accounts/Customer Service Rep employer: Skillframe Ltd
Contact Detail:
Skillframe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts/Customer Service Rep
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, like Sage and Excel. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Research the company and its values thoroughly. Understanding their approach to customer service and finance will help you tailor your responses in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare examples from your past experience that highlight your ability to manage accounts and provide excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Network with professionals in the finance and customer service sectors. Attend local events or join online forums related to these fields to make connections that could lead to valuable insights or referrals for the position.
We think you need these skills to ace Accounts/Customer Service Rep
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance and customer service. Emphasise your skills in Sage and Excel, as well as any previous roles that involved accounts management or customer interaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your dynamic personality and explains why you are the perfect fit for this role. Mention your proactive approach to system setup and how you can contribute to improving customer interactions.
Highlight Interpersonal Skills: In your application, emphasise your strong interpersonal skills. Provide examples of how you've successfully engaged with customers in previous roles, showcasing your friendly and helpful manner.
Showcase Technical Savviness: Mention any experience you have with implementing automated systems or apps. This will demonstrate your ability to support staff productivity and streamline customer interactions, which is crucial for this role.
How to prepare for a job interview at Skillframe Ltd
✨Showcase Your Financial Acumen
Be prepared to discuss your previous accounting experience in detail. Highlight specific examples where you've managed VAT, annual returns, or financial analysis, as this will demonstrate your capability for the role.
✨Demonstrate Customer Service Skills
Since the role involves engaging with customers, think of scenarios where you've successfully handled customer queries or complaints. Share these experiences to show your interpersonal skills and ability to maintain a friendly demeanour.
✨Familiarise Yourself with Relevant Software
Make sure you are well-versed in Sage and Excel, as these are crucial for the position. Be ready to discuss how you've used these tools in past roles to manage accounts or streamline processes.
✨Prepare Questions About System Integration
The job involves implementing automated systems for customer interactions. Prepare insightful questions about their current systems and express your ideas on how you could improve efficiency, showcasing your proactive approach.
