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For Companies At a Glance
- Tasks: Manage accounts, customer service, and sales admin in a dynamic team.
- Company: Join a well-established client in the beautiful Hampton Court area.
- Benefits: Enjoy professional growth and a supportive work environment.
- Why this job: Perfect for finance enthusiasts wanting to make an impact while developing skills.
- Qualifications: Prior accounting experience and proficiency in Sage & Excel required.
- Other info: Office-based role with a salary range of £30,000 - £35,000 per annum.
The predicted salary is between 30000 - 35000 £ per year.
Accounts/Customer Service Representative in the Hampton Court Area! If you are a dynamic individual with a knack for finance, strong interpersonal skills, and tech-savviness, this could be the perfect opportunity for you! Our well-established client in the scenic Hampton Court area is seeking a Finance person with a unique flair. In this role, you will work alongside a fantastic team, embracing a variety of tasks from accounts management to sales admin and customer service.
Reporting to the Managing Director and the Management Team, as well as an External Accountant, this role encompasses two key aspects:
- Customer Service/Technical Administration:
- Engage with customers in a friendly and helpful manner
- Handle customer emails and process sales orders
- Implement an automated system/app for streamlined customer interactions
- Support staff productivity through effective system integration
- Manage VAT and annual returns, monthly reports, and financial analysis
- Maintain debtor and creditors ledgers, monitor budgets, and assess financial performance
- Oversee vendor agreements, financial statements, and cashflow reports
- Recommend cost-saving measures and ensure smooth finance operations
The ideal candidate will bring prior accounting experience, a proactive approach to system setup, and proficiency in Sage & Excel. This role offers an excellent opportunity for professional growth in a dynamic environment.
Work Hours: 9am - 5.30pm, Monday to Friday (Office-based only)
Salary: £30,000 - £35,000 per annum
Don’t miss out on this exciting opportunity to excel in your career!
Accounts/Customer Service Rep employer: Skillframe Ltd
Contact Detail:
Skillframe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts/Customer Service Rep
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, like Sage and Excel. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Research the company and its values, especially their approach to customer service and finance. This knowledge will help you tailor your responses in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare examples from your past experience that highlight your ability to manage accounts and provide excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Network with professionals in the finance and customer service sectors. Attend local events or join online forums to connect with others who might have insights into the role or the company, which could give you an edge in the application process.
We think you need these skills to ace Accounts/Customer Service Rep
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance and customer service. Emphasise your skills in accounts management, technical administration, and any familiarity with Sage and Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your dynamic personality and explains why you are the perfect fit for this role. Mention specific examples of how you've successfully engaged with customers and managed financial tasks in previous positions.
Highlight Technical Skills: Since the role requires tech-savviness, be sure to mention any experience you have with automated systems or apps that improve customer interactions. This will demonstrate your proactive approach to system setup.
Showcase Your Interpersonal Skills: In your application, provide examples of how you've effectively communicated with customers and colleagues. Highlight your ability to work within a team and support staff productivity, as these are key aspects of the role.
How to prepare for a job interview at Skillframe Ltd
✨Showcase Your Financial Acumen
Be prepared to discuss your previous accounting experience in detail. Highlight specific examples of how you've managed financial reports, VAT returns, or any relevant tasks that demonstrate your expertise in finance.
✨Demonstrate Customer Service Skills
Since the role involves engaging with customers, be ready to share instances where you've successfully handled customer queries or complaints. Emphasise your ability to communicate effectively and maintain a friendly demeanour.
✨Familiarise Yourself with Relevant Software
Make sure you know your way around Sage and Excel, as these are crucial for the role. Consider preparing a few examples of how you've used these tools in past positions to improve efficiency or accuracy.
✨Prepare Questions About System Integration
The job involves implementing automated systems for customer interactions. Prepare thoughtful questions about their current processes and express your ideas on how you could enhance their system integration to support staff productivity.
