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- Tasks: Manage client accounts, process payments, and ensure financial accuracy.
- Company: Dynamic lettings agency in Teddington with a supportive team.
- Benefits: Flexible 25-hour work week and competitive pay at £18 per hour.
- Other info: Opportunity for career growth in a fast-paced environment.
- Why this job: Join a growing team and gain valuable experience in finance and client management.
- Qualifications: Experience with accounting software and strong organisational skills.
The predicted salary is between 36000 - 40000 £ per year.
The Residential Lettings Client Account Manager is responsible for the accurate management of client, contractor, tenant, and office accounts. This role ensures timely processing of rental income, payments, statements, and financial reports, while maintaining compliance with internal procedures and statutory requirements. The position also provides key support to the Bookkeeper and Senior Management through reporting and account administration.
Key Responsibilities & Duties
- Post daily rental income received into the accounting system.
- Add and process contractor invoices accurately and in a timely manner.
- Raise client statements and contractor remittances.
- Process client and contractor payments, including manual bank transfers, automated payments, and cheque payments.
- Set up new tenancy rental charges and receipts to correctly establish new tenancy accounts on Alto.
- Process the return of tenant deposits in line with company procedures.
- Raise management fee charges on a weekly or monthly basis as required.
- Raise additional charges and process credit notes when applicable.
- Liaise directly with clients and contractors to resolve any account-related queries or issues.
- Provide clients with Year End Income & Expenditure Reports.
- Supply HMRC with required data relating to overseas tax obligations.
- Manage the banking of cheques.
- Liaise closely with the Lettings and Property Management departments to chase outstanding payments.
- Ensure all financial data is accurately and fully input into the database and accounting systems.
General Administration
- Carry out general office administration, including filing, photocopying, scanning, and email correspondence.
- Prepare and process documents and letters as required.
Key Skills & Attributes
- Proficient in Alto accounting software and Microsoft Office applications.
- Strong attention to detail and accuracy.
- Excellent organisational and time management skills.
- Confident communicator with clients, contractors, and internal teams.
- Ability to work independently and manage multiple priorities.
- Good understanding of accounting processes and financial reporting.
Residential Client Account Manager, 25 hours per week in Teddington employer: Skillframe Limited
Contact Detail:
Skillframe Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Client Account Manager, 25 hours per week in Teddington
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and finance sectors. You never know who might have a lead on that perfect Residential Client Account Manager role. Plus, personal recommendations can really make you stand out!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of accounting processes and the specific software mentioned in the job description, like Alto. Show us you’re not just a great communicator but also someone who knows their stuff when it comes to managing accounts.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the minds of the hiring team. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the best fit.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It’s a great way to show us you’re keen and ready to dive into the world of residential lettings.
We think you need these skills to ace Residential Client Account Manager, 25 hours per week in Teddington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing accounts and financial reporting. We want to see how your skills match the role, so don’t be shy about showcasing your expertise with accounting software like Alto!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Residential Lettings Client Account Manager position. Share specific examples of how you've successfully managed client accounts in the past.
Show Off Your Attention to Detail: In this role, accuracy is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on, just like we do in our work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Skillframe Limited
✨Know Your Numbers
Make sure you brush up on your accounting knowledge, especially around rental income processing and financial reporting. Be ready to discuss how you've managed accounts in the past and any specific software you've used, like Alto.
✨Showcase Your Attention to Detail
This role requires a keen eye for detail, so prepare examples that highlight your accuracy in managing accounts. Think of times when your attention to detail made a difference, whether it was catching an error or ensuring compliance with procedures.
✨Communicate Confidently
As a Residential Client Account Manager, you'll be liaising with clients and contractors regularly. Practice articulating your thoughts clearly and confidently, and be prepared to answer questions about how you handle client queries or resolve issues.
✨Demonstrate Organisational Skills
With multiple priorities to juggle, it's crucial to show how you stay organised. Prepare to discuss your time management strategies and any tools or methods you use to keep track of tasks and deadlines effectively.