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- Tasks: Provide maintenance, service, and training for medical devices across the UK.
- Company: Join a dynamic SME with a global reputation for service excellence.
- Benefits: Company van, laptop, and a supportive team environment.
- Why this job: Make a real impact in healthcare while advancing your engineering career.
- Qualifications: Engineering background with experience in field service and customer support.
- Other info: Flexible working hours with no on-call duties and opportunities for travel.
The predicted salary is between 36000 - 60000 £ per year.
UK South coverage – covering London down to Plymouth etc. May be asked to cover our Northern engineer and some overseas travel may be needed. There are no out of hours or emergency on call required for this role. No overtime paid.
Equipment provided: Company van and laptop provided.
Typical working hours: 37.5 hours per week
Are you a highly organised Engineer with experience of working in a field based service and maintenance role? A service driven professional and pragmatic Field Service Engineer is required to join our well established SME client, based near Heathrow with a friendly team and a worldwide reputation for providing service excellence in niche markets. Our client designs and develops sophisticated equipment for use in research and medical laboratories. You will cover the South of the UK with occasional travel to the North of England when required.
You will preferably have a knowledge of working with medical or lab based equipment, to provide maintenance, service, repairs and installation of company equipment and customer and distributor training on and off site. The successful candidate will be willing to travel and have the ability to organise own diary. All product training will be given, however, candidates must be able to demonstrate previous experience in a similar engineering role.
Responsibilities:
- Organising and attending site visits.
- Fault finding and repair of company equipment.
- Surveying and installation of company systems.
- Product training for customers and distributors.
- Routine maintenance and calibration of products.
- Responding to customer calls/emails.
- Maintaining all documentation relating to the sales and service activities, both computerised and otherwise.
Skills/Experience required:
- Engineering/technical background.
- Experience of fault finding using reasoning and diagnostic skills.
- Ideally experience of supporting medical devices (desirable).
- Understanding of IT infrastructure.
- Strong customer focus.
- Excellent spoken and written English.
- Full Clean UK/EU Driving licence.
- Based in the South East area or willing to travel.
This is a fabulous opportunity for a meticulous Field Engineer to progress their career to work within a dynamic company with a worldwide reputation for providing service excellence in a niche market.
Salary: £Negotiable
Company Base: Heathrow area
Medical Device Field Service Engineer employer: Skillframe Limited
Contact Detail:
Skillframe Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Device Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical device industry and let them know you're on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer or take on freelance projects related to medical devices. This not only boosts your CV but also gives you real-world examples to discuss during interviews.
✨Tip Number 3
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Be ready to share specific examples of how you've solved problems in past roles, especially in field service settings.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you're keen and proactive about joining our team!
We think you need these skills to ace Medical Device Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your engineering experience, especially in field service roles. We want to see how your skills match up with the job description, so don’t be shy about showcasing your relevant experience with medical or lab-based equipment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of what we do, so let your personality come through while keeping it professional.
Showcase Your Customer Focus: Since this role involves a lot of customer interaction, make sure to highlight any previous experiences where you’ve provided excellent service. We’re looking for someone who can build strong relationships, so share examples that demonstrate your customer focus!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Skillframe Limited
✨Know Your Equipment
Make sure you brush up on the specific medical or lab-based equipment mentioned in the job description. Familiarise yourself with common issues and maintenance practices, as this will show your technical knowledge and readiness to tackle the role.
✨Demonstrate Your Organisational Skills
Since the role requires managing your own diary and site visits, be prepared to discuss how you prioritise tasks and manage your time effectively. Share examples from previous roles where you successfully organised your schedule to meet customer needs.
✨Showcase Your Customer Focus
This position emphasises a strong customer focus, so think of instances where you've gone above and beyond for clients. Be ready to explain how you handle customer calls and emails, and how you ensure their satisfaction with your service.
✨Prepare for Technical Questions
Expect questions that test your fault-finding and diagnostic skills. Brush up on relevant engineering principles and be ready to walk through your thought process when troubleshooting equipment issues. This will demonstrate your problem-solving abilities and technical expertise.
