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- Tasks: Manage client accounts, process payments, and ensure financial accuracy.
- Company: Join a dynamic team in a thriving residential lettings company.
- Benefits: Flexible 25-hour work week with competitive pay at £18 per hour.
- Other info: Perfect for students seeking part-time work with growth opportunities.
- Why this job: Gain valuable experience in finance while making a real impact on client satisfaction.
- Qualifications: Proficiency in accounting software and strong organisational skills required.
The predicted salary is between 37200 - 37200 £ per year.
The Residential Lettings Client Account Manager is responsible for the accurate management of client, contractor, tenant, and office accounts. This role ensures timely processing of rental income, payments, statements, and financial reports, while maintaining compliance with internal procedures and statutory requirements. The position also provides key support to the Bookkeeper and Senior Management through reporting and account administration.
Key Responsibilities & Duties
- Post daily rental income received into the accounting system.
- Add and process contractor invoices accurately and in a timely manner.
- Raise client statements and contractor remittances.
- Process client and contractor payments, including manual bank transfers, automated payments, and cheque payments.
- Set up new tenancy rental charges and receipts to correctly establish new tenancy accounts on Alto.
- Process the return of tenant deposits in line with company procedures.
- Raise management fee charges on a weekly or monthly basis as required.
- Raise additional charges and process credit notes when applicable.
- Liaise directly with clients and contractors to resolve any account-related queries or issues.
- Provide clients with Year End Income & Expenditure Reports.
- Supply HMRC with required data relating to overseas tax obligations.
- Manage the banking of cheques.
- Liaise closely with the Lettings and Property Management departments to chase outstanding payments.
- Ensure all financial data is accurately and fully input into the database and accounting systems.
General Administration
- Carry out general office administration, including filing, photocopying, scanning, and email correspondence.
- Prepare and process documents and letters as required.
Key Skills & Attributes
- Proficient in Alto accounting software and Microsoft Office applications.
- Strong attention to detail and accuracy.
- Excellent organisational and time management skills.
- Confident communicator with clients, contractors, and internal teams.
- Ability to work independently and manage multiple priorities.
- Good understanding of accounting processes and financial reporting.
Residential Client Account Manager, 25 hours per week in London employer: Skillframe Limited
Contact Detail:
Skillframe Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Client Account Manager, 25 hours per week in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and finance sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to client account management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed accounts or resolved issues in the past. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Residential Client Account Manager, 25 hours per week in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing accounts and financial reporting. We want to see how your skills match the key responsibilities listed in the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Residential Lettings Client Account Manager role. Share specific examples of your past work that align with our needs, especially around client and contractor account management.
Showcase Your Software Skills: Since proficiency in Alto accounting software is crucial, mention any experience you have with it or similar systems. If you’ve got strong Microsoft Office skills, don’t forget to highlight those too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Skillframe Limited
✨Know Your Numbers
Make sure you brush up on your accounting knowledge, especially around rental income processing and financial reporting. Be ready to discuss how you've managed accounts in the past and any specific software you've used, like Alto.
✨Showcase Your Attention to Detail
This role requires a keen eye for detail, so prepare examples that highlight your accuracy in managing accounts. Think of times when your attention to detail made a difference, whether it was catching an error or ensuring compliance with procedures.
✨Communicate Confidently
As a Residential Client Account Manager, you'll be liaising with clients and contractors regularly. Practice articulating your thoughts clearly and confidently, and be prepared to answer questions about how you handle client queries or resolve issues.
✨Demonstrate Organisational Skills
With multiple priorities to juggle, it's crucial to show how you stay organised. Prepare to discuss your time management strategies and any tools or methods you use to keep track of tasks and deadlines effectively.