At a Glance
- Tasks: Manage resident relationships and ensure smooth communication during high-end refurbishments.
- Company: Leading main contractor specialising in high-end residential projects.
- Benefits: Competitive salary, full-time permanent role, and opportunities for career growth.
- Other info: Dynamic role with a focus on collaboration and minimal disruption for residents.
- Why this job: Make a real impact while working on exciting projects across Kent and East Anglia.
- Qualifications: Experience as a Resident Liaison Officer and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Join a leading main contractor specialising in high-end residential refurbishments and make a real impact managing resident relationships across exciting projects.
Are you an experienced Resident Liaison Officer / Tenant Liaison Officer looking for a new role which will take you a bit further afield?
Salary: £ DOE
Contract type: Full-time / Permanent
Base Location: Central London
Project locations under your remit: Kent and East Anglia
The company: A national main contractor with offices across the UK that specialises in refurbishment contracts in occupied complexes across the country.
The role: The resident liaison officer operating out of the London branch of this main contractor will be the primary point of contact between the project team and residents (lease holders, estates managers and tenants), leading clear communications and ensuring minimal disruption, successful access arrangements and smooth refurbishment process.
Your responsibilities will include:
- Work across 2 schemes running concurrently in Kent and East Anglia (as projects complete the works streams will be in similar areas and within the M25)
- Communicating with residents and commercial tenants to organise access to properties
- Visit premises to conduct surveys and establish what type of works may need to be carried out
- Be the bridge that minimises disruptions and ensure projects proceed in line with programme
- Collaborate with the project teams to ensure contract works are carried out to agreed timelines
- Handle complaints efficiently
- Keep project trackers updated in line with the programme of works
Requirements:
- Previous experience as a Resident Liaison Officer / Tenant Liaison Officer is essential
- Driving licence and access to your own vehicle is essential
- Proficient with Microsoft Office and IT systems
- Excellent written and verbal communication skills
- Collaborative and organised
- Practical knowledge of health & safety
Resident Liaison Officer in Slough employer: Skilled Careers
Join a dynamic and innovative main contractor renowned for its high-end residential refurbishments, where your role as a Resident Liaison Officer will be pivotal in fostering strong relationships with residents across exciting projects in Kent and East Anglia. With a commitment to employee development, a supportive work culture, and the opportunity to work in vibrant Central London, this company offers a rewarding environment that values communication, collaboration, and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer in Slough
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for a Resident Liaison Officer role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your skills and experience. Join relevant groups, engage with posts, and connect with professionals in the high-end residential refurbishment sector. It’s all about making those connections!
✨Tip Number 3
Prepare for interviews by practising common questions related to resident liaison roles. Think about how you can demonstrate your excellent communication and customer service skills. We want you to shine when it comes to showcasing your experience!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Resident Liaison Officer in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Resident Liaison Officer role. Highlight your experience in managing resident relationships and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you the perfect fit. Don’t forget to mention your excellent communication skills – they’re key for us!
Showcase Your Communication Skills:Since this role is all about communication, make sure your written application reflects that. Use clear, concise language and check for any typos or errors. We appreciate attention to detail, so let’s see that in your application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Skilled Careers
✨Know Your Projects
Before the interview, research the specific projects the company is involved in, especially those in Kent and East Anglia. Understanding the types of refurbishments they specialise in will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, communication is key. Prepare examples from your past experiences where you successfully managed resident relationships or resolved complaints. This will highlight your ability to handle the challenges of the role effectively.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, such as managing access arrangements or dealing with difficult residents. Think through potential scenarios beforehand and outline your approach to ensure minimal disruption during projects.
✨Highlight Your Organisational Skills
Since you'll be managing multiple projects, it's crucial to demonstrate your organisational abilities. Bring up any tools or methods you've used in the past to keep track of project timelines and communications, showing that you can keep everything running smoothly.
