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- Tasks: Manage a team of supervisors and oversee repairs, maintenance, and refurbishments.
- Company: Join a growing company focused on social housing contracts in Hertfordshire.
- Benefits: Enjoy a competitive salary, upskilling opportunities, and a positive flexible work environment.
- Why this job: Make a real impact in the community while leading a dynamic team.
- Qualifications: 3+ years in a supervisory role within social housing maintenance required.
- Other info: A full UK driving licence is essential as travel is part of the job.
The predicted salary is between 42000 - 66000 £ per year.
My client is looking for a Senior Supervisor for a role based in Hertfordshire. Due to contract wins, they are looking to increase their in-house workforce with a new senior supervisor. Here you will be focused on managing 3 supervisors and in turn support the running of their day-to-day occupied repairs and maintenance, kitchen and bathrooms, and void contracts. These contracts are a mix of framework and nominated contracts undertaken on behalf of London Boroughs, District Councils, and Housing Associations.
Please be aware that although this position will be based in the head office, travel will be required to monitor the contracts and liaise with clients under your remit. This will mean you must have a full UK driving licence as a company vehicle will be supplied for this role.
Key elements of the role and your responsibilities:- Day-to-day repairs: coordinating reactive repairs and ensuring high-quality resolution
- Void property management: accelerating turnaround with precision and accountability
- Kitchen & bathroom refurbishments: scheduling, supervising, and delivering full upgrades
- You’ll supervise a team of three Repairs Supervisors, foster strong performance, uphold compliance with all KPIs, SLAs, and health & safety regulations, and maintain excellent tenant and stakeholder relations
- Lead and mentor 3 Repairs Supervisors and their respective teams
- Allocate work seamlessly across repairs, voids, and upgrades, ensuring job quality, budget control, and timely delivery
- Conduct site inspections, detailed record-keeping, and generate management reports
- Oversee H&S, risk assessments, and compliance
- Liaise with tenants, housing officers, planners, tradespeople, and suppliers
- Provide clear managerial feedback, manage performance/attendance issues, and implement continuous improvement opportunities
- Minimum 3 years in a supervisory or senior supervisory role within social housing maintenance (reactive works, voids, kitchen/bathroom refurbishments)
- Proven experience managing supervisors/teams and multi-trade contracts
- Strong knowledge of housing standards, Schedule of Rates, health & safety compliance
- Excellent communication skills and stakeholder management
- You must have a full UK driving licence as a company vehicle will be supplied
- £50,000 - £55,000 per annum
- Upskilling and development
- Positive flexible environment
Next step to apply for this senior supervisor role: As a candidate ideally with similar experience, you will already know the technical specifications of this role, but following your application of interest, you will have the role explained in more detail.
Senior Supervisor employer: Skilled Careers
Contact Detail:
Skilled Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Supervisor
✨Tip Number 1
Familiarise yourself with the specific contracts and clients that the company works with, especially those related to London Boroughs and Housing Associations. This knowledge will help you demonstrate your understanding of the sector during interviews.
✨Tip Number 2
Highlight your experience in managing teams and multi-trade contracts. Be prepared to discuss specific examples of how you've successfully led supervisors and improved performance in previous roles.
✨Tip Number 3
Since travel is a requirement for this role, ensure you have a valid UK driving licence and be ready to discuss your experience with site inspections and client liaising. This will show your readiness for the responsibilities involved.
✨Tip Number 4
Prepare to talk about your knowledge of health and safety compliance and housing standards. Being able to articulate how you uphold these regulations will set you apart as a candidate who prioritises safety and quality.
We think you need these skills to ace Senior Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing maintenance, particularly in supervisory roles. Emphasise your management of repairs, voids, and refurbishments, as well as any relevant KPIs and SLAs you've successfully met.
Craft a Compelling Cover Letter: In your cover letter, explain why you're the perfect fit for the Senior Supervisor role. Mention your leadership experience with teams, your knowledge of health and safety compliance, and your ability to liaise effectively with various stakeholders.
Showcase Relevant Achievements: Include specific examples of past successes in managing teams or projects. Highlight how you improved processes, maintained high-quality standards, or enhanced tenant relations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a supervisory position.
How to prepare for a job interview at Skilled Careers
✨Showcase Your Leadership Skills
As a Senior Supervisor, you'll be managing a team of three. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past, particularly in social housing maintenance.
✨Demonstrate Your Knowledge of Compliance
Familiarise yourself with health and safety regulations, KPIs, and SLAs relevant to the role. Be ready to explain how you ensure compliance in your current or previous positions, as this will be crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding managing repairs and refurbishments. Think of specific situations where you had to make quick decisions or resolve conflicts effectively.
✨Highlight Your Communication Skills
Excellent communication is key in this role. Prepare to discuss how you maintain relationships with tenants, stakeholders, and your team. Share examples of how you've successfully navigated challenging conversations in the past.
