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- Tasks: Act as the main point of contact between tenants and contractors during refurbishment works.
- Company: Skilled Careers, a dynamic company focused on social housing improvements.
- Benefits: Competitive pay, potential for permanent position, and flexible working environment.
- Why this job: Make a real difference in your community while developing your communication skills.
- Qualifications: Experience in a similar role and strong communication skills required.
- Other info: Full UK driving licence and access to a vehicle needed for this role.
The predicted salary is between 36000 - 60000 £ per year.
Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Milton Keynes area. Your role will cover the Milton Keynes and surrounding areas.
The work consists of refurbishment works on Social Housing properties. As a TLO, you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible.
In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle.
This is a lengthy temporary contract with a competitive rate of pay, and it has the option to go permanent for the right individual.
Tenant Liaison Officer in Milton Keynes employer: Skilled Careers
Contact Detail:
Skilled Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison Officer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Tenant Liaison Officer role. You never know who might have the inside scoop on an opportunity.
✨Tip Number 2
Practice your communication skills! As a TLO, you'll need to build rapport quickly with residents. Try role-playing scenarios with friends or family to get comfortable with handling different situations.
✨Tip Number 3
Stay organised! Keep track of your applications and follow up with potential employers. A quick email or call can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Tenant Liaison Officer in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Tenant Liaison Officer or in similar roles. We want to see how you've successfully communicated with residents and managed work schedules, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've built rapport with tenants and handled any challenges in the past.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly and effectively. We love a good storyteller, so don’t be afraid to showcase your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Skilled Careers
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Tenant Liaison Officer. Familiarise yourself with the key aspects of the job, such as effective communication and managing work schedules. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a TLO, strong communication is crucial. Prepare examples from your past experiences where you've successfully built rapport with residents or handled complaints. Practising these scenarios will help you articulate your skills clearly during the interview.
✨Be Ready to Discuss Problem-Solving
Think about times when you've had to resolve issues between tenants and contractors. Be prepared to discuss how you approached these situations, what strategies you used, and the outcomes. This will highlight your ability to manage disruptions effectively.
✨Plan Your Journey
Since the role requires travel across Milton Keynes, ensure you have a plan for how you'll get to the interview. Arriving on time shows professionalism and respect for the interviewer's schedule. Plus, it gives you a chance to relax before the big moment!
