At a Glance
- Tasks: Act as the key contact for residents and manage communication during construction projects.
- Company: Specialist construction company focused on facade remediation and fire safety.
- Benefits: Competitive salary, travel expenses covered, and opportunities for temporary or permanent roles.
- Other info: Dynamic role with travel across Kent and East Anglia, fostering community relationships.
- Why this job: Join a supportive team and work on impactful projects in residential environments.
- Qualifications: Experience in resident liaison within construction and excellent communication skills.
Location: London-based with travel to sites across Kent and East Anglia
Job Type: Temporary or Permanent
Salary: £28000 - £30000
Sector: Construction / Facade Remediation
About the Company
My Client are a specialist construction company delivering facade remediation and fire safety projects to occupied residential buildings across London, Kent, and East Anglia. Due to continued growth, they are looking for an experienced and professional Resident Liaison Officer to join their team on either a temporary or permanent basis.
The Role
As Resident Liaison Officer, you will act as the key point of contact between residents, site teams, and project stakeholders throughout the delivery of facade remediation works. You will play a vital role in maintaining positive relationships with residents while ensuring clear communication throughout the construction process. This is a London-based role with regular travel to project sites in Kent and East Anglia. Travel from the office to site will be fully covered by the company.
Key Responsibilities
- Build and maintain positive relationships with residents and stakeholders
- Provide clear communication regarding upcoming works, access requirements, and project updates
- Manage resident enquiries, concerns, and complaints professionally and efficiently
- Carry out resident consultations, meetings, and door-knocking where required
- Coordinate access arrangements for occupied properties
- Maintain accurate records of resident communications and site activities
- Work closely with site management teams to minimise disruption to residents
- Support the delivery of projects within occupied residential environments
Requirements
- Previous experience as a Resident Liaison Officer within construction, social housing, refurbishment, or facade remediation projects
- Excellent communication and interpersonal skills
- Strong organisational and problem-solving abilities
- Ability to handle challenging situations calmly and professionally
- Full UK driving licence preferred
- Willingness to travel to sites across Kent and East Anglia
What they Offer
- Competitive salary/rate depending on experience
- Temporary or permanent opportunities available
- Travel expenses from office to site covered by the company
- Opportunity to work on high-profile remediation projects
- Supportive and growing team environment
Apply
If you are an experienced Resident Liaison Officer looking to join a growing specialist contractor delivering important remediation works, we would like to hear from you. Please submit your CV and contact details to apply.
Resident Liaison Office in London employer: Skilled Careers
Join a dynamic and supportive team at a leading specialist construction company, where your role as a Resident Liaison Officer will be pivotal in fostering positive relationships with residents during crucial facade remediation projects. With competitive salaries, fully covered travel expenses, and opportunities for both temporary and permanent positions, this London-based role offers a unique chance to contribute to high-profile projects while enjoying a collaborative work culture that prioritises employee growth and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Office in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction industry, especially those who might know about opportunities for Resident Liaison Officers. Attend local events or join online forums to connect with others in the field.
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. As a Resident Liaison Officer, you'll need to demonstrate how you can handle resident concerns and maintain positive relationships. Practice common interview questions and role-play scenarios with a friend.
✨Tip Number 3
Showcase your problem-solving abilities! During interviews, share specific examples of how you've managed challenging situations in the past. This will highlight your experience and reassure employers that you're the right fit for their team.
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities for Resident Liaison Officers, and applying directly can give you an edge. Plus, it shows you're proactive and genuinely interested in joining our team.
We think you need these skills to ace Resident Liaison Office in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Resident Liaison Officer, especially in construction or facade remediation. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects you've worked on!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can maintain positive relationships with residents. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, just like you’ll need to use in the role. Avoid jargon unless it’s relevant to the job!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who follow instructions!
How to prepare for a job interview at Skilled Careers
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the key tasks like managing resident enquiries and maintaining communication with stakeholders. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, prepare examples from your past experiences where you've successfully managed resident concerns or facilitated meetings. Be ready to discuss how you handle challenging situations calmly and professionally, as this will be crucial for the interviewers.
✨Research the Company and Projects
Take some time to learn about the company’s recent projects, especially in facade remediation and fire safety. Understanding their work will allow you to ask insightful questions during the interview and show that you’re aligned with their mission and values.
✨Prepare for Travel Questions
Since the role involves travel across Kent and East Anglia, be prepared to discuss your willingness and experience with travel. If you have a full UK driving licence, mention it! This shows you're ready to hit the ground running and can manage site visits effectively.
