At a Glance
- Tasks: Lead AI integration and development to enhance productivity and efficiency across the business.
- Company: Join a forward-thinking company at the forefront of AI innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Opportunity to build a team and shape the future of AI in recruitment.
- Why this job: Be a pioneer in AI adoption and make a real impact on business operations.
- Qualifications: Experience in technology transformation and strong understanding of AI tools.
Leading AI adoption, integration and development across Skilled Careers
Reports to:
Managing Director & Senior Leadership team
Location:
Hybrid with regular time at core office locations
Salary:
Competitive, dependent on experience
Direct reports:
None initially; scope to build a small team as adoption scales
Purpose of the Role
Skilled Careers is looking to appoint a senior individual to own and drive the adoption, integration and ongoing development of AI tools and workflows across the business. This is a newly created role sitting at the intersection of technology, operations and change management - the successful candidate will identify where AI (including tools such as Claude and other LLM-based platforms) can improve recruiter productivity, client reporting, business intelligence and back-office efficiency, and will lead the practical rollout of these tools across teams.
This is not a narrow IT or data-science hire. The role requires someone who can work directly with recruitment consultants, operations, finance and leadership to understand real workflow pain points, translate them into practical AI-enabled solutions, and manage the change process required to embed new ways of working across the organisation.
Key Responsibilities
- Develop and own a company-wide AI adoption strategy and roadmap, aligned to business priorities set by the Director and senior leadership.
- Identify and prioritise use cases across recruitment operations, business intelligence, client reporting, finance/credit control and marketing.
- Track emerging AI tools and platforms relevant to recruitment and staffing, and assess build-vs-buy options.
Implementation & Integration
- Lead hands-on implementation of AI tools and workflows - including automation of reporting (e.g. performance dashboards, client reports, debtor analysis) and integration with existing systems such as Bullhorn.
- Work with external vendors and platforms (e.g. Anthropic, Microsoft) to configure and deploy tools securely and appropriately.
- Establish data governance, security and responsible-use guidelines for AI tools used across the business.
Adoption & Change Management
- Train and support consultants, managers and support functions in using AI tools effectively and appropriately in their day-to-day work.
- Build internal champions and feedback loops to continuously improve adoption and identify new opportunities.
- Measure and report on the impact of AI initiatives - time saved, quality improvements, revenue or margin impact - to the Director and leadership team.
- Scope and, where appropriate, build bespoke internal tools (e.g. reporting generators, recruiter dashboards, client-facing deliverables) using AI-assisted development.
- Act as the internal expert and first point of contact on AI capability, opportunity and risk.
Person Specification
- Proven experience leading or delivering a technology, digital transformation or automation initiative within a business (recruitment/staffing sector experience a strong plus, not essential).
- Strong practical understanding of modern AI tools - LLM-based platforms (e.g. Claude, ChatGPT), automation/workflow tools, and how they apply to real business processes.
- Comfortable working hands-on with data and reporting tools (Excel, Word/document automation, Python or Node.js scripting an advantage).
- Excellent stakeholder management - able to work credibly with recruitment consultants and senior leadership alike.
- Strong communication skills, able to translate technical concepts into practical business language.
- Self-starting and comfortable operating with significant autonomy in a newly created role.
- Experience in recruitment, staffing, or professional services environments.
- Familiarity with Bullhorn or similar ATS/CRM platforms.
- Background in business intelligence, performance analytics or operations.
- Change management or training delivery experience.
What Success Looks Like (First 6-12 Months)
- A clear, agreed AI adoption roadmap signed off by leadership.
- At least two to three high-impact workflows (e.g. client reporting, performance tracking) fully automated and adopted by the relevant teams.
- Measurable time savings and/or quality improvements reported back to the business.
- Growing internal confidence and capability in using AI tools safely and effectively across the business.
Head of AI Integration & Innovation in London employer: Skilled Careers
Skilled Careers is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Manchester. With a strong focus on employee development, we provide ample growth opportunities through training and mentorship, ensuring our team members thrive in their careers while managing exciting projects. Join us to be part of a supportive environment where your contributions are valued and rewarded.
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We think you need these skills to ace Head of AI Integration & Innovation in London
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