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For Companies At a Glance
- Tasks: Manage soft services like cleaning, security, and tenant engagement in a premium building.
- Company: Join a leading managing agent in a prestigious Central London location.
- Benefits: Competitive salary up to £65,000 plus benefits and career development opportunities.
- Why this job: Be part of a 5-star environment and make a real impact on tenant experiences.
- Qualifications: Experience in managing soft services and strong communication skills required.
- Other info: Exciting career growth within an award-winning facilities management team.
The predicted salary is between 39000 - 65000 £ per year.
Overview
Facilities Manager (Soft Services) Central London Up to GBP65,000 + Package
Prestigious 250,000 Sq Ft Trophy Building Leading Managing Agent Exceptional Career Opportunity
Are you an experienced Facilities Manager with a passion for delivering exceptional soft services in a premium commercial environment Our client, a market–leading managing agent, is seeking a Facilities Manager to oversee all soft service operations within a flagship multi–tenanted building in the heart of the City.
Role Overview
As the Facilities Manager, you will be responsible for ensuring the highest standards of service delivery across all soft services, including cleaning, security, front–of–house, waste management, and tenant experience initiatives. You will work closely with the Building Manager and Engineering team to maintain a seamless, 5–star environment for occupiers.
Responsibilities
- Soft Services Oversight: Manage day–to–day delivery of cleaning, security, reception, and waste management services.
- Contractor Management: Oversee performance of soft service providers, ensuring compliance with SLAs and KPIs.
- Front–of–House Excellence: Ensure concierge and reception teams deliver a premium occupier experience.
- Tenant Engagement: Act as a key point of contact for tenants regarding soft service matters, fostering strong relationships.
- Service Charge Management: Assist with preparation and monitoring of the soft services element of the service charge budget.
- Compliance & H&S: Ensure all soft service operations comply with health & safety and statutory requirements.
- Sustainability Initiatives: Support ESG goals through waste reduction, recycling programs, and green initiatives.
- Event Coordination: Assist with planning and delivery of tenant events and community engagement activities.
Qualifications
- Proven experience managing soft services in a high–end commercial or corporate environment.
- Strong contractor management and negotiation skills.
- Excellent communication and stakeholder engagement abilities.
- IOSH or NEBOSH certification desirable.
- Service charge budget experience preferred.
Package
- Salary: Up to GBP65,000 + Benefits
- Opportunity to work within a prestigious City landmark with a leading managing agent.
- Career development and progression within an award–winning FM team.
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Facilities Manager (Soft Services) - Central London - Up to -65,000 + employer: Skilled Careers
Contact Detail:
Skilled Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager (Soft Services) - Central London - Up to -65,000 +
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to highlight how your experience aligns with their needs, especially in soft services. Show them you’re the perfect fit for that 5-star environment!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best choice.
✨Tip Number 4
Apply through our website for the best chance at landing that Facilities Manager role. We love seeing candidates who take the initiative to connect directly with us. Let’s get you into that prestigious City landmark!
We think you need these skills to ace Facilities Manager (Soft Services) - Central London - Up to -65,000 +
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Manager role. Highlight your experience in managing soft services and any relevant certifications like IOSH or NEBOSH. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering exceptional soft services and how you can contribute to our prestigious environment. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it's improving service delivery or enhancing tenant experiences, we love to see quantifiable results that demonstrate your impact in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Skilled Careers
✨Know Your Soft Services
Make sure you brush up on your knowledge of soft services like cleaning, security, and tenant engagement. Be ready to discuss how you've successfully managed these areas in the past, as this will show your potential employer that you understand the core responsibilities of the role.
✨Showcase Your Contractor Management Skills
Prepare examples of how you've effectively overseen contractors and ensured they meet SLAs and KPIs. This is crucial for the role, so having specific instances where you've negotiated or improved service delivery will really impress.
✨Engage with Stakeholders
Think about how you can demonstrate your excellent communication skills. Prepare to talk about how you've built relationships with tenants and other stakeholders in previous roles. This will highlight your ability to foster a positive environment, which is key for this position.
✨Highlight Your Compliance Knowledge
Familiarise yourself with health and safety regulations relevant to soft services. Be prepared to discuss how you've ensured compliance in your previous roles, as this will show that you take safety seriously and can maintain high standards in a premium environment.
