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- Tasks: Lead a team to deliver top-notch maintenance services and ensure resident satisfaction.
- Company: Join a supportive team in Enfield, London, focused on exceptional customer service.
- Benefits: Earn £23 - £28 per hour with opportunities for growth and development.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in property maintenance and strong leadership abilities are essential.
- Other info: Enjoy a friendly work environment with career progression opportunities.
The predicted salary is between 23 - 28 £ per hour.
Competitive pay rate: £23 - £28 CIS per hour.
Location: Enfield, London
Are you a hands-on leader with a passion for delivering exceptional customer service in a fast-paced environment? We are seeking a driven and experienced Reactive Supervisor to join our team in Enfield, London. You will play a crucial role in ensuring the effective and efficient delivery of reactive maintenance services to our residents.
What you'll be doing:
- Lead from the front: Supervise and motivate a team of multi-skilled operatives to ensure prompt and effective responses to resident repair and maintenance requests.
- Prioritise and schedule reactive maintenance work effectively to minimise disruption to residents and maximise efficiency.
- Conduct regular site inspections to identify and address any potential issues proactively.
- Ensure all work is carried out to the highest standards of quality, safety, and compliance with relevant regulations.
- Build and maintain strong relationships with residents and other stakeholders.
- Investigate and resolve resident complaints promptly and professionally.
- Monitor and control costs within budgetary constraints.
- Ensure all relevant documentation is accurately maintained.
- Promote a positive and safe working environment for all team members.
What you'll bring:
- Proven experience as a Reactive Supervisor or in a similar role within the property maintenance or social housing sector.
- Strong leadership and supervisory skills with the ability to motivate and lead a team.
- Excellent organisational and time management skills with the ability to prioritise and meet deadlines.
- In-depth knowledge of property maintenance and repair techniques.
- Experience of working within budget constraints.
- Excellent communication and interpersonal skills with the ability to build rapport with residents.
- Valid UK Driving Licence is essential.
- FRA experience is beneficial but not essential.
Benefits:
- Competitive pay rate: £23 - £28 CIS per hour.
- Opportunities for professional development and career progression.
- Supportive and friendly working environment.
Ready to take on this exciting challenge? If you are a results-oriented and highly motivated individual with a passion for delivering exceptional customer service, we want to hear from you!
Reactive supervisor in Enfield employer: Skilled Careers
Contact Detail:
Skilled Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reactive supervisor in Enfield
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and mission. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Reactive Supervisor, especially your leadership skills and customer service expertise.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share specific examples of how you've handled challenges in previous roles. This is your chance to demonstrate your ability to lead a team and resolve issues effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Reactive supervisor in Enfield
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in leading teams and delivering exceptional customer service. We want to see how you've motivated others and tackled challenges head-on!
Be Specific About Your Experience: When detailing your past roles, focus on your hands-on experience in property maintenance or social housing. We love specifics, so mention any relevant projects or achievements that showcase your skills.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the job description. Use keywords from the listing to show us you’re the perfect fit for the Reactive Supervisor role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Skilled Careers
✨Know Your Stuff
Make sure you brush up on your knowledge of property maintenance and repair techniques. Be ready to discuss specific examples from your past experience that showcase your skills in leading a team and managing reactive maintenance tasks.
✨Showcase Your Leadership Skills
Prepare to talk about how you've motivated and supervised teams in the past. Think of situations where you successfully resolved issues or improved efficiency, as this will demonstrate your ability to lead from the front.
✨Communicate Effectively
Since building relationships with residents is key, practice how you'll communicate your approach to customer service. Be ready to share examples of how you've handled complaints or built rapport with clients in previous roles.
✨Be Organised and Proactive
Highlight your organisational skills by discussing how you prioritise tasks and manage time effectively. Prepare to explain how you conduct site inspections and address potential issues before they escalate, showing your proactive approach to maintenance.
